Accor

Guest Service Associate- F&B Service

Accor  •  Republic of India (Onsite)  •  1 month ago
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Job Description

  1. Greet guests with enthusiasm, providing a warm welcome and efficient service, including handling phone calls professionally.
  2. Master our food and beverage offerings, guiding guests to perfect choices and eloquently describing menu items, including allergen information.
  3. Resolve conflicts and solve problems swiftly, ensuring guest satisfaction at all times.
  4. Maintain a clean, organized workspace and ensure all supplies are readily available for guests and team members.
  5. Boost revenue by promoting hotel services and upselling when appropriate.
  6. Prepare food and beverage areas to Accor Hotels' high standards, demonstrating attention to detail.
  7. Collaborate effectively with team members to achieve departmental goals and deliver exceptional service.
  8. Develop expertise in beverage offerings and manage stock efficiently.
Accor

About Accor

We are Accor

We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.

Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Issy-les-Moulineaux, FR
Year Founded
Unknown
Website
accor.com
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