Central Group

Guest Service Agent (GO Hotel เชียงราย)

Central Group  •  Onsite  •  10 days ago
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Job Description

  • Front Desk Operations: Handle guest check-ins and check-outs, manage room assignments, process payments, and maintain accurate records.
  • Guest Support: Provide excellent customer service by addressing inquiries, resolving basic complaints, and offering recommendations for local attractions and services.
  • Reservation Handling: Manage room bookings, cancellations, and modifications using the hotels reservation system, ensuring accuracy and efficiency.
  • Grab & GO Station: Responsible for inventory and replenishment items of Grab & GO and daily Sales report (F&B) on their property.
  • Coordination: Liaise with housekeeping and maintenance to ensure guest rooms are ready and guest requests are fulfilled promptly.
  • Cash and Report Handling: Perform daily cash handling, billing, and end-of-shift reports according to hotel procedures.
Central Group

About Central Group

Central Group is a leader in retail and service business in Thailand. We consist of a variety of diverse investment in various corporations, each of which has become the leader in retail, property development, hospitality, and food & beverage industries. We focus on core businesses, core brands, brand commitment, striving to be number one in the mind of consumers in each segment, and creating differentiation in brand experience through “quality” products and services.

Central Group continue to strengthen our position in the marketplace, both domestically and internationally, with its branches all over the country. International branches include Italy, Denmark, Indonesia, and Vietnam.

Central Group created the highest number of jobs in Thailand with more than 220,000 domestic and international jobs. New talents with diverse backgrounds are welcome to join us. Let's be a part of our extended family and journey of growth.

Industry
Retail & Ecommerce
Company Size
5,001-10,000 employees
Headquarters
Bangrak, TH
Year Founded
1927
Website
centralgroup.com
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