Heights Wellness Retreat

Guest Sales and Service Consultant

Heights Wellness Retreat  •  $15 - $25/hr  •  Des Moines, IA (Onsite)  •  4 months ago
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Job Description

Responsive recruiter Replies within 24 hours Benefits:

  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Health insurance
  • Training & development
  • Wellness resources
  • Opportunity for advancement
  • Tuition assistance

Front Desk Sales Consultant (This Is a Sales Role — Read Before Applying)

Massage Heights Ingersoll is hiring a Front Desk Sales Consultant
This is not a receptionist role. If you don’t like selling, this will not be a good fit.

We are looking for someone who is comfortable guiding conversations, handling objections, and closing memberships — both on the phone and in person.

The Reality of the Role (No Sugarcoating:)

  • You will be expected to sell memberships
  • You will be measured on conversion rates
  • You will receive coaching and feedback
  • This is a performance-based role, not an admin position

If that excites you, keep reading.
If that makes you uncomfortable, please do not apply.

Compensation:

  • Starting pay: $15/hour
  • $20 commission per membership sold
  • Hourly increases based on performance:
    • 18% conversion → $16/hour
    • 25%+ conversion → $17/hour
  • Strong performers earn $45k–$50k+
  • Free massage every month

This role rewards people who can convert — not people who just “show up.”

Schedule:

  • 20–40 hours per week available
  • Full-time and part-time options
  • Evenings and weekends required
  • Shifts fall within:
    • Mon–Fri: 9am–9pm
    • Sat: 9am–7pm
    • Sun: 10am–6pm

Schedules are predictable and posted in advance.

What You’ll Be Doing:

  • Handling warm inbound inquiries (no cold calls)
  • Explaining services and memberships clearly and confidently
  • Guiding guests toward consistent care
  • Closing memberships and tracking results
  • Answering phones with confidence and energy
  • Following sales processes and conversion metrics

Who is a good fit:This role is a strong fit if you have experience in:

  • Restaurant or hospitality service (servers do very well here)
  • Retail or membership sales
  • Guest-facing roles where persuasion matters

You should be comfortable:

  • Talking on the phone
  • Asking for the sale
  • Being coached
  • Being accountable to numbers

Who will NOT be a good fit:

  • Someone looking for a quiet front desk job
  • Someone who dislikes sales or performance metrics
  • Someone who wants admin-only responsibilities
  • Someone uncomfortable with feedback or coaching

Perks & Benefits:

  • Paid training
  • Employee discounts
  • Complimentary monthly massage
  • Opportunity to grow within a broader wellness business ecosystem


Final Note


We are not looking for “everyone.”
We are looking for someone who wants to perform, grow, and be rewarded for results

If that sounds like you, apply!

Compensation: $45,000.00 - $50,000.00 per year

At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.

We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.

Join the Team at Massage Heights

Heights Wellness Retreat

About Heights Wellness Retreat

Heights Wellness Retreat (formerly Massage Heights) is a trailblazer in the wellness industry, projected to reach $7 trillion in 2025, and offers an elevated, holistic approach to self-care and recovery. What began in 2004 as a single retreat in San Antonio, Texas, has blossomed into a thriving network of franchised locations throughout the U.S. and Canada.

Founded by Shane Evans, Massage Heights | Heights Wellness Retreat was born out of a vision to meet the growing demand for professional and affordable massage and skin therapy services. That dedication to creating accessible, elevated experiences quickly resonated with communities, transforming a family-owned business into a brand with over 110 locations and two decades of expertise. With the evolution to Heights Wellness Retreat, we're embracing a broader, integrative approach to wellness by offering innovative touchless therapies such as cryotherapy, lymphatic drainage, salt therapy and meditation designed to nurture physical, mental, and emotional well-being.

Whether you're a massage therapist, an esthetician, or an entrepreneur looking for the perfect business opportunity, our mission is to empower people to be unstoppable and transform lives with wellness. For more information about franchise opportunities with Heights Wellness Retreat, visit www.heightswellnessretreatfranchise.com.

Industry
Arts & Entertainment
Company Size
1,001-5,000 employees
Headquarters
San Antonio, Texas
Year Founded
Unknown
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