Job Description

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

• Our Mission: “Create the Extraordinary”

• Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

• Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Responsible for providing friendly, courteous service to guests every time while cleaning guest rooms in their assigned area with the intention of removing all evidence of previous guests.

HOW YOU WILL CREATE THE EXTRAORDINARY

• Cleaning rooms

• Making beds

• Dusting

• Vacuuming carpet

• Moping tile

• Removing all trash

• Disinfecting sinks, tubs and toilets.

• Clean windows, mirrors, glass tabletops.

• Wipe down all keyboards, televisions, alarm clocks, telephones, etc.

• Complete turndown service as assigned.

• Obtain necessary cleaning supplies from supply room. Change vacuum bags.

• Maintain work areas and carts in a clean and safe manner.

• Guard against theft of privileged information.

• Secure and return key at end of shift.

• Turn in all Lost and Found items to security in a timely manner.

• Perform all job duties safely using personal protective equipment.

• Comply with all department policies/procedures and service guarantees.

• Attend all training classes as requested.

• Attend and participate in pre-shift department meetings.

• Perform other tasks as assigned by management.

• Ability to logically and independently plan, organize, and complete work; take initiative.

• Must be able to get along well with co-workers. Possess well-developed interpersonal skills

• Ability to maintain a consistent pace throughout the shift.

• Receive instructions and hear inquiries from guests, clients, or staff.

• Ability to remain alert throughout the duration of shift and remain calm during emergency situations.

• Ability to bend, stoop or kneel; climb, ascend and descend stairs; maintain equilibrium for an extended period of time.

• Repetitive bending and lifting.

• Ability to lift, carry, push, and pull heavy objects.

• Ability to reach for specific objects at short distances in local working areas.

• Must be able to work from a standing position and/or walking motion for extended periods of time

• Work requires attention to detail and must have visual capabilities needed to inspect their own work upon completion to avoid leaving deficient work.

• May be required to use small step stool to reach high areas of assigned cleaning.

• Ability to work in smoking areas.

• Ability to work in pet friendly areas.

WHAT YOU WILL NEED

• Work requires effective communication in English, both verbal and written form in a professional manner.

• Must present a neat and professional appearance.

• Work requires flexibility to work various shifts

ADDITIONAL REQUIREMENTS

• Fast paced environment, multiple tasks to be handled under time constraint.

• Must be able to lift 35-50lbs repeatedly, and handle sensitive situations relating to staff and guest problems, in a timely manner.

• 21+ age requirement

• Culinary Union Referral

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships

DISCLAIMER

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Help us roll out the red carpet at Caesars Palace! This world renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa. If you have a passion for delivering personalized service in an exclusive setting, Caesars Palace is the place for you to start your career.