Shaner Hotels

Guest Room Attendant | State College Springhill Suites

Shaner Hotels  •  State College, PA (Onsite)  •  5 hours ago
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Job Description

  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
  • Handle guest complaints ensuring guest satisfaction.
  • Maintains standards of quality and cleanliness throughout daily assignments.
  • Observes all house and safety rules, housekeeping room procedures, and security procedures.
  • Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
  • Returns and restocks cart at end of shift.
  • Complete additional deep cleaning / seasonal cleaning functions as scheduled.
  • Other duties as assigned.


Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.


Qualifications
  • Minimum one year cleaning experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Knowledge of proper chemical handling.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.

Shaner Hotel Group

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 7 0 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

Shaner Hotels

About Shaner Hotels

Headquartered in State College, Pa., Shaner Hotels is part of the Shaner Companies, a diversified, privately held company that owns and operates investments in the lodging, investment, energy and professional service sectors. Shaner Hotels is a developer/owner/operator that currently owns and manages 60+ hotels in the United States, Italy, Greece and the Bahamas under the Marriott, IHG, Hilton and Choice brands as well as some independent properties.

Industry
Travel & Hospitality
Company Size
501-1,000 employees
Headquarters
State College, PA
Year Founded
Unknown
Website
shanercorp.com
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