Job Description

Chicago ORD IL Hyatt Regency
The Guest Request Runner - Housekeeping at Hyatt Regency O'Hare Chicago makes our hotels feel like home. As a Guest Request Runner, your contribution helps ensure guests an enjoyable and comfortable stay.

Responsibilities:
• Deliver requested amenities to guests.
• Restock all guest room supplies and amenities
• Inspect and clean any and all appliances, including coffee maker
• Organize linen closet, restock cart, and prepare for the shift
• Greet guests that you encounter during your shift with a friendly smile
• Other duties as assigned by supervisor or manager

Requirements:
• Previous experience in hotel housekeeping a plus
• Basic English communication skills
• Ability to move, bend, lift, push, pull, and carry up to 25-30 pounds
• Ability to move up to 50 pounds occasionally
• Ability to stand and walk for an entire shift and perform repetitive motions
• Attention to detail
• A can-do attitude and a hands-on approach
• A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel

Our Company
• MCR is the 3rd-largest hotel owner-operator in the United States.
• Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
• MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
• MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
• MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020.
• MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
• For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA
What we offer/What’s in it for you?
• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility
• Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members