Indianapolis Zoo

Guest Relations Team Member- Part Time

Indianapolis Zoo  •  $13/hr  •  Indianapolis, IN (Onsite)  •  3 months ago
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Job Description

Put the FUN back into work and join our Guest Relations Team! From selling tickets for parking, rides, and general admission, to providing exemplary customer service to our guests, our part-time variable hourly (29 hours or less per week) Guest Relations Team Members are essential to our guest's experience.

Ideal candidates are committed to advancing the Zoo's mission to protect nature and inspire people to care for our world. Though this position is not responsible for animal care, our Guest Relations team is vital to the Zoo's operations. By providing above and beyond customer service, each team member impacts our guest's overall experience. A cooperative and team-oriented personality, along with a friendly and courteous attitude is highly desirable. Though this is an entry level position, any experience working in customer service is a plus! Pay rate for this exciting position is $13.00/ hr.

Responsibilities include, but are not limited to:

  • Responsible for working in the following areas- ride ticket booths selling tickets for our attractions and animal feeds, the rental area, collecting parking fees, monitoring butterfly doors in the conservatory, driving the staff shuttle, being an attendant/ greeter at the Shark Touch Tank, Dolphin presentation greeter, South Lot, exit cart, and greet for special events.
  • Ensures overall visitor satisfaction.
  • Performs a wide range of tasks including, but not limited to, sales, register operations, crowd control, grounds maintenance, and possible attractions duties.
  • Creates value for each and every guest by suggestive selling.
  • Must enjoy working as a team but be able to work independently as well.

Why should you apply?

  • Free admission for employees with the option of bringing up to four (4) family members/ friends.
  • Flexible scheduling (Student & Retiree Friendly).
  • Complimentary Zoo passes.
  • Free admission and discounts to other downtown culture venues such as the Children's Museum, Indiana Beach Amusement Park, Holiday World & Splashin' Safari, and so much more!
  • Complimentary parking for downtown events and access to local colleges.
  • Unique, FUN working environment. How many people can say they are able to visit a tiger or a red panda on their lunch break?

To apply:

  • Interested candidates must complete an online application.
  • Attach a resumé and cover letter to your application to increase your chances!

Employment at the Indianapolis Zoo is contingent upon the successful completion of pre-employment testing including a background check, motor vehicle check (if applicable) and a drug test.

Indianapolis Zoo

About Indianapolis Zoo

Opened in 1964, the Indianapolis Zoo is the largest privately funded zoo in the nation. Located near downtown in White River State Park since 1988, the 93-acre Zoo was the first to be triple accredited by the Association of Zoos and Aquariums and the American Alliance of Museums as a zoo, an aquarium and a botanic garden. Hosting more than a million visitors annually, the Zoo has also emerged as a global leader in animal conservation and research, receiving international recognition for work with conservation and breeding programs including the world’s first successful artificial insemination of an African elephant. Funding from the Indianapolis Zoo also supports the efforts of animal conservation organizations around the globe.

At the Zoo, guests can connect year-round with nearly 1,300 animals within living habitats that closely resemble their native regions of the globe. The beautiful 3.3-acre White River Gardens is also part of the Zoo and continues its tradition of connecting animals, plants and people.

Industry
Arts & Entertainment
Company Size
201-500 employees
Headquarters
Indianapolis, IN
Year Founded
1964
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