Job Description

The Guest Experiences Rides/Transportation Driver provides safe, courteous, and effective transportation and ride operation for Zoo visitors while providing excellent guest service.

• Regular and predictable attendance is expected and required. All Cleveland Metroparks employees must be prepared to work flexible schedules, including evenings, weekends, and/or holidays as required.
• Performs safe, courteous and effective operation of Zoo Trams, Boomerang Railroad Train and all other attractions, obeying all safety standards and guidelines.
• Provides exceptional guest service to Zoo guests in a friendly, personable manner at all times.
• Performs daily maintenance and safety checks on Zoo Trams, Boomerang Railroad Train and all other attractions as assigned. Completes daily written safety/maintenance check reports.
• Cleans the Zoo Trams, Boomerang Railroad Train, and other attractions daily.
• Provides information to Zoo guests regarding special events, activities and exhibit locations.
• Provides Zoo Tram and Boomerang Railroad Train narration.
• Engages guests in a friendly and positive manner.
• Acts as a host/hostess at tram stops and Circle of Wildlife Carousel.
• Safely assists visitors boarding/departing and with personal property to include wagons, strollers, wheelchair, etc.

Qualifications

• High School diploma or equivalent required.
• Must possess and maintain a valid driver’s license under the laws of the State of Ohio.
• Ability to uphold the high standards of Cleveland Metroparks by actions, appearance & attitude at all times and in all places
• Ability to develop and maintain effective working relationships with stakeholder, including employees and the general public.
• Ability to speak and write clearly, concisely and persuasively using correct grammar, spelling and punctuation with ability to communicate one-on-one or in group settings.
• Ability to perform work with a high degree of accuracy and organization.
• Ability to work cooperatively with others.
• Ability to perform with considerable independence and initiative.

Application Deadline: Open until filled.