Job Description

About Us

At Numo Hotels & Resorts, we exist to redefine the essence of hospitality through a New Modern approach - that’s what our name, NUMO, stands for. It’s a philosophy that combines sophisticated simplicity and a strong sense of place with fresh ideas, where every detail is created with today’s traveler in mind. We design destinations that feel both grounded in culture and forward-thinking, offering experiences that stay with you.

Our portfolio includes Numo Ierapetra (Curio Collection by Hilton), Numo Mykonos and Conrad Corfu (opening in 2027), the newest addition to our expanding family destinations.

Conrad Corfu

Conrad Corfu, opening in 2027, is the latest addition to the Numo Hotels & Resorts portfolio. More than a place to stay, it’s a destination where authentic Corfiot heritage meets stylish modern living, designed to connect people with culture, nature, and each other.

Key Responsibilities

• Supervise Guest Experience team during the shift, ensuring smooth guest welcome, farewell, and VIP handling.
• Coordinate daily activities, resolve operational issues, and adjust priorities based on hotel needs.
• Communicate directly with guests, handle complaints or requests with discretion.
• Oversee execution of special requests (e.g., birthday/anniversary amenities, early check-ins).
• Guide new colleagues and trainees, providing feedback and on-shift training.
• Record guest feedback and escalate serious incidents to management.
• Participate in staff training sessions and departmental updates.

Requirements

• 2 years minimum experience in similar position in 5-star hotels’
• Certificate of studies from accredited School for Tourism
• Excellent command of English language, additional foreign languages (preferably German) would be considered an asset
• Strong computer skills and excellent knowledge of Microsoft office
• Experience in GDS, IDS, OTA’s extranets and Property Management systems, preferably Opera
• Excellent communication skills and teamwork spirit
• Previous working experience with Hilton Hotels & Resorts is considered an additional asset

Benefits

At Conrad Corfu, joining our team is a unique opportunity to grow your career in a world-class luxury environment. Our Team Members enjoy:

• Competitive pay that recognizes your talent and contribution
• On-the-job training and workshops to keep your skills sharp
• Career growth opportunities at every stage of your journey
• Staff accommodation provided, allowing you to live the destination, not just the job
• Daily meals in our staff restaurant
• Discounts at our on-site outlets
• Uniform provided
• Laundry allowance
• Access to the global training platforms and our library for learning, personal development, and career growth
• Exclusive hotel rates and special offers for team members in the international hotels of the brand
• Winter work abroad opportunities, to explore international career paths

But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:

• Teamwork – We’re stronger together!
• Integrity – Do the right thing, even when no one is watching!
• Respect – We honor all voices, and every idea counts!
• Kindness – A smile goes a long way!
• Creativity – If you can think outside the box and color outside the lines, you're our kind of person!

At Conrad Corfu, this is more than a job - it’s a chance to be part of a legacy of excellence in luxury hospitality!

We are an equal opportunities employer – All applications will be considered as confidential.

Only suitable candidates will be contacted.

#ShapeTomorrow