Regions Hospital is seeking an experienced customer service professional to work in an a part time, benefit eligible position as a Guest Services Rep.
As a Guest Services Rep you will work cooperatively with all hospital departments and clinics to deliver optimal service to patients, families, and guests with minimal supervision. To serve as a central point of contact by greeting and assisting all individuals entering the hospital to ensure the finest in hospitality and service is consistently provided from entry to exit. *Act as the primary resource for other hospital staff and to perform related duties as assigned. * Enhances Regions’ customer service image by addressing the broad spectrum of needs, and/or concern and completes this in a professional, friendly, and efficient manner.
Work Schedule:
0.7 FTE
1230-2100. some weekdays plus every other weekend.
Required Qualifications:
1 year of experience in a customer service, patient care or guest service role
Preferred Qualifications:
Experience in a healthcare setting, security, law enforcement, or behavioral health
HealthPartners, an integrated health care organization providing health care services and health plan financing and administration, was founded in 1957 as a cooperative. It's the largest consumer governed nonprofit health care organization in the nation – serving more than 1.8 million medical and dental health plan members nationwide. Our care system includes a multi-specialty group practice of more than 1,800 physicians that serves more than 1.2 million patients. HealthPartners employs over 26,000 people, all working together to deliver the HealthPartners mission.
For more information, visit our company site at https://www.healthpartners.com or our career site at https://www.healthpartners.com/hp/careers.
