Merlin Entertainments

Guest Experience Lead - WONDRA Chicago

Merlin Entertainments  •  $17/hr  •  Schaumburg, IL (Onsite)  •  13 days ago
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Job Description

What you'll bring to the team

🎢 Get paid to create unforgettable experiences at Merlin Entertainments' newest immersive attraction in Chicago — WONDRA!

Looking for energetic leaders who love people, fast-paced environments, and fun team culture.

Ready to level up from “just a job” to something actually exciting?

Join the team at WONDRA Chicago, Merlin Entertainments’ newest immersive attraction, and help bring an interactive entertainment experience to life. This is NOT your typical retail or customer service role — you’ll lead the energy, support the team, and help create memorable moments for guests every day.

Qualifications & Experience

🎯 What You’ll Do

  • Lead and support the Guest Experience team during daily operations
  • Create fun, memorable experiences for guests
  • Keep the attraction safe, organized, and running smoothly
  • Coach and motivate team members during shifts
  • Jump in to solve problems and assist guests
  • Help launch one of Chicago’s newest entertainment attractions

🔥 What We’re Looking For

  • Positive, outgoing personality
  • Strong communication and people skills
  • Comfortable leading in a fast-paced environment
  • Leadership, trainer, shift lead, or guest service experience preferred
  • Availability for weekends, evenings, and holidays

🚀 Want to learn more about WONDRA? Check it out!

WONDRA Chicago

Benefits

🎉 Why You’ll Love Working Here

  • Pay Rate: $17/hour
  • Free Merlin attraction admission for friends & family 🎢
  • PTO + medical, dental, and vision benefits
  • 401(k) with company match
  • Tuition reimbursement opportunities
  • Growth opportunities with Merlin Entertainments

Pay Range

USD $17.00/Hr.

Merlin Entertainments

About Merlin Entertainments

Follow us on Instagram: @Merlinentertainments

The greatest place in the world to work and play 💜

Merlin Entertainments is the global leader in branded entertainment destinations. We create and deliver memorable, immersive brand experiences for over 60 million guests every year.

Merlin Entertainments has over 140 attractions worldwide, ranging from indoor attractions such as SEA LIFE and Madame Tussauds to iconic theme parks like LEGOLAND and Alton Towers Resort.

Working for Merlin Entertainments is unlike a job anywhere else. You could be counting penguins, protecting the sea, crafting the perfect celebrity eyebrows or making a child’s day magical. Not all of us have jobs in attractions, but we are all involved in fascinating work. Sound like fun? Join us, and be part of creating amazing memories for millions of people around the world.

Industry
Arts & Entertainment
Company Size
1,001-5,000 employees
Headquarters
Poole, GB
Year Founded
1999
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