Merlin Entertainments

Guest Experience Lead

Merlin Entertainments  •  Schaumburg, IL (Onsite)  •  13 days ago
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Job Description

What you'll bring to the team

Ready to level up from “just a job” to something actually exciting? At Merlin Entertainments’ newest immersive attraction, WONDRA, we’re looking for energetic, people-loving leaders to join our team as Guest Experience Leads.

If you’re the kind of person who can hype up a crowd, keep cool in a fast-paced environment, and make people feel welcome from the second they walk in; this role was made for you!

Qualifications & Experience

🎢 What You’ll Actually Do:

  • Lead and support the Guest Experience team during daily operations
  • Help create unforgettable moments for guests
  • Keep the attraction running safely and smoothly
  • Coach and motivate team members
  • Jump in to solve problems and handle guest concerns
  • Be part of the opening team for one of Merlin’s newest attractions

🔥 What We’re Looking For:

  • Positive energy + strong communication skills
  • Someone who enjoys working with people
  • Leadership or guest service experience is a plus
  • Comfortable in a fast-moving, interactive environment
  • Availability for weekends, evenings, and holidays

🚀 Want to learn more about WONDRA? Check it out!

WONDRA Chicago

Benefits

🎉 Benefits of Joining Merlin Entertainments! 🎉

🏥 Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.🌴 Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work!💼 401(k) Program: Save for the future with company matching contributions.📚 Tuition Reimbursement Programs: Get support for further education and career growth.🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!

Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨

Pay Range

USD $17.00/Hr.

Merlin Entertainments

About Merlin Entertainments

Follow us on Instagram: @Merlinentertainments

The greatest place in the world to work and play 💜

Merlin Entertainments is the global leader in branded entertainment destinations. We create and deliver memorable, immersive brand experiences for over 60 million guests every year.

Merlin Entertainments has over 140 attractions worldwide, ranging from indoor attractions such as SEA LIFE and Madame Tussauds to iconic theme parks like LEGOLAND and Alton Towers Resort.

Working for Merlin Entertainments is unlike a job anywhere else. You could be counting penguins, protecting the sea, crafting the perfect celebrity eyebrows or making a child’s day magical. Not all of us have jobs in attractions, but we are all involved in fascinating work. Sound like fun? Join us, and be part of creating amazing memories for millions of people around the world.

Industry
Arts & Entertainment
Company Size
1,001-5,000 employees
Headquarters
Poole, GB
Year Founded
1999
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