Job Description

We are looking for a reliable and experienced Greeter to provide visitors with excellent customer service and any information needed for their visit.

SALARY: $23.36/hr :
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 42A, 92S, YN, LS, 0100, 3F1X1, 3F5X1

• Deliver outstanding and proactive customer service to all guests travelling through the airport; while always demonstrating the LaGuardia Terminal B service standards: Safe Hands, Best at What We Do, Show We Care and Strong Partnerships.
• Helps guests feel comfortable and gives a positive first impression.
• Remain calm, professional, and courteous when working with disgruntled guests
• Work collaboratively as part of a growing team to manage key airport touchpoints and high volumes of guests.
• Help to drive operational efficiencies at key airport touch points by working together with the larger Terminal B team.
• Identify opportunities to promote terminal activities, and drive sales for LaGuardia Terminal B ancillary products and services.
• Maintains work areas by performing light housekeeping duties to ensure cleanliness and adhere to control and security policies.
• Analyse the guests’ requirements and help them find the best solution by directing them to the appropriate department.
• Conduct kiosk sweeps and gate restocking to replenish paper products and ensure inventory is in place to support airline printing needs.

Skills

• Customer service
• Premium guest service
• Teamwork and collaboration
• Quick thinking, multitasking and problem solving
• Excellent verbal communication skills
• Interpersonal skills
• Fluent in written and spoken English
• Other language skills (not essential)
• Hospitality/premium retail experience highly desirable

• Education: High School Diploma, GED or equivalent
• Minimum of one-year of customer service experience in a similar environment

Other

• Healthcare/sick/vacation benefits available after service through ABM industries.
• Free staff parking/shuttle available.
• Ability to stand for all 8 hours while on shift; must be able to lift, push, pull objects up to 70 pounds with reasonable accommodation

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
For more information, visit www.abm.com