Marriott International

Guest Experience Expert

Marriott International  •  £12.91/hr  •  Aberdeen, GB (Onsite)  •  15 hours ago
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Job Description

Guest Experience Expert – Courtyard Aberdeen

Do you thrive on making people feel genuinely welcome? We're looking for a warm, dynamic, and adaptable Guest Experience Expert to join our team at Courtyard Aberdeen.

Our Hotel

Courtyard by Marriott Aberdeen Airport is a contemporary hotel just a short walk from Aberdeen International Airport, welcoming both business and leisure travellers from around the world.

What you'll do:

  • Be the face of Courtyard Aberdeen building genuine rapport with guests and creating memorable moments
  • Handle check-ins, check-outs, reservations and payments with confidence and care
  • Anticipate guest needs, resolve issues at first contact, and go the extra mile every time

What we're looking for:

  • A naturally warm and people-first personality
  • Adaptability and a willingness to turn your hand to anything
  • A professional, calm approach, even under pressure
  • Previous hospitality experience is a plus, but your attitude matters most

£12.91 per hour | Rotating shifts including days, evenings and nights (occasionally)

Why You'll Love Working With Us

At Courtyard Aberdeen our culture is our biggest perk. We recognise great work, celebrate success, and make sure you feel valued every day.

Benefits & Wellbeing

  • Use of Hotel Gym
  • BenefitHub Access: World's largest selection of retail discounts
  • Wisdom Wellbeing: 24/7 support for you and your family

Travel & Dining Perks

  • Marriott Associate Rates and discounts for friends and family
  • 20% off at Marriott F&B restaurants

This could be the start of something special. If you're ready to bring your personality and passion to a role where every day makes a difference, we'd love to hear from you.

Marriott International

About Marriott International

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of approximately 9,000 properties across more than 30 leading brands in 141 countries and territories.

Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate.

Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Bethesda, MD
Year Founded
Unknown
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