The NRMA

Guest Experience and Pool Attendants: Treasure Island Resort

The NRMA  •  Biggera Waters, AU (Onsite)  •  1 month ago
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Job Description

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget and style – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible natural destinations that offer more than a change of scenery.

Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job – it’s in our nature.

Multiple Casual Positions Available!

Assist with Guest Activities or Keep our Pool Areas safe.

Ready to swap the usual routine for a job that feels like a holiday? If you’re looking for a flexible role to fit around family, other work, or just want to add some fun and adventure to your week, our Guest Experience team at Treasure Island Resort could be your perfect match!

  • Flexible Shifts for Real Life: Our shifts run between 9am–9pm, so you can work around your own beach time, school drop-offs, or other jobs!
  • Multiple Positions Available: Bring a friend or meet new ones. There’s room for everyone
  • Work Where Others Holiday: Enjoy the sea breeze, sunshine, and a team that’s all about fun and making magic happen for our guests

What You’ll Do

  • Be the Heart of the Action: Deliver or oversee awesome activities and experiences for guests of all ages—think games, crafts, poolside fun, and more
  • Supervise the Pool: Keep our pool areas safe, friendly, and full of good vibes
  • Host with Confidence: Don’t be shy—interact with guests around the park, and make every guest feel like a VIP!
  • Create Lasting Memories: Help families, kids, and guests make the most of their holiday—no two days are ever the same

What You’ll Bring

  • An outgoing, bubbly personality—your energy is contagious!
  • Confidence working with people of all ages (kids, parents, grandparents—everyone’s welcome)
  • Ability to run outdoor activities and entertainment for large groups
  • Cool under pressure and ready for the fast pace of peak periods
  • Happy to take the spotlight—whether it’s on the mic or joining in the fun
  • Strong customer service skills and a genuine love of making people smile
  • Working with Children’s Check
  • Current First Aid/CPR and 16+ for Pool Attendant roles (or willingness to obtain)
  • Availability across weekends, public holidays, and school holidays.
  • Most importantly: You bring the personality, we’ll handle the training!

What’s in it for you?

At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!

  • Progressive flexibility and well-being benefits to balance all of life's priorities
  • Complimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
  • Employee referral program where you may be eligible for a referral bonus of up to $2,000
  • Potential to grow, progress or relocate your career and move around the NRMA Group or different locations with us.

Know you belong:

We’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.

Ready to dive in? Multiple positions are up for grabs, so bring a mate! Apply now and get ready for a summer you’ll never forget.

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks

The NRMA

About The NRMA

For over 100 years, the NRMA has existed to make the journey better for everyone in the community. In everything we do, we aim to give back, always adding more value to Membership while working towards a better, shared future.

Having over 3.2 million Members, we’re Australia's largest member-owned organisation, and have grown into one of the country's largest tourism, leisure, and travel businesses, with investments in accommodation, car hire, ferries, experiences and more. We’ve done this by putting our people, Members and customers at the centre of everything we do to deliver great experiences – something that has always set us apart.

From our earliest Patrols, we’ve been passionate about helping people on the road, but we now also help millions on our waterways, on their holidays, and on all of their journeys. Tales of our legendary service embody the sense of mateship and levels of care that the people of our nations have become known for the world over.

As a workplace, we foster a culture of innovation, growth and wellbeing – one that respects and celebrates diversity in all its forms, creating an environment where all people can feel they truly belong and thrive. We do this because we know that, when put together, our individual talent and uniqueness is what makes us great at what we do. We do this because it makes our place a great place to be.

Interested? We’d love to hear from you.

Industry
Nonprofit & NGOs
Company Size
1,001-5,000 employees
Headquarters
Sydney Olympic Park, AU
Year Founded
1920
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