Hyde Melbourne Place is not your typical hotel - it’s a lifestyle destination where music, art, culture and hospitality collide. Designed for those who live boldly and seek experiences beyond the ordinary.
Located in the heart of Melbourne’s CBD, Hyde Melbourne Place combines lifestyle accommodation with unexpected moments of connection - from rooftop views and curated events to world-class dining. Whether you're a guest or a team member. Hyde is a place to feel inspired, celebrated, and part of something truly unique.
As a Guest Experience Agent, you’ll welcome guests and ensure a smooth, friendly experience throughout their stay. This role is perfect for someone who thrives in a fast-paced, customer-focused environment.
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What we offer:
At Hyde Melbourne Place, we celebrate diversity and are committed to creating an inclusive environment for all team members. We welcome applications from people of all backgrounds, identities, and experiences.

We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.