• Drive individual and team sales performance by achieving KPIs and maximizing client opportunities, both in-store and remotely.
• Deliver outstanding luxury service through personalized styling, product expertise, and client-focused selling.
• Build long-term client relationships and actively develop new business opportunities.
• Promote omnichannel services, virtual appointments, and distance selling.
• Support clients throughout their journey, ensuring a seamless and elevated Gucci experience.
• Collaborate with colleagues and support the resolution of client inquiries and concerns.

Brand & Product Expertise

• Represent Gucci through exceptional product knowledge, storytelling, and styling advice.
• Stay informed on fashion trends, competitors, and client preferences.
• Participate in training initiatives and support the onboarding and development of team members when required.
• Embody Gucci’s values, culture, and luxury standards at all times.

Operational Excellence

• Support daily store operations, including stock management, inventories, POS transactions, and visual merchandising.
• Ensure compliance with company policies, procedures, and loss prevention standards.
• Maintain excellent store presentation and operational efficiency.
• Support opening/closing procedures and selected management-related tasks when required.

Requirements

• 4+ years of luxury retail or client-facing sales experience with a strong sales track record.
• Passion for luxury fashion, styling, and client relationship building.
• Strong commercial mindset and ability to exceed sales targets.
• Excellent communication, teamwork, and interpersonal skills.
• Professional, reliable, and adaptable in a fast-paced environment.
• Flexible to work evenings, weekends, and holidays.