Founded in Florence, Italy in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead continuing to redefine fashion and luxury while celebrating creativity, Italian craftsmanship, and innovation.
Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.
RESPONSIBLITIES:
Sales & Client Service
Maintain and grow the clientele base by active engagement and excellent client service by active client engagement and regular communication
Play an active role as Brand Ambassador by inculcating the brand vision to instill consumer brand loyalty
Proactive achievement of monthly sales objectives
Follow-up on client enquiries and requests, including after sales services, proactively and independently
Offer exceptional service standards, suggestions and alternatives, as well as anticipating future needs
Take a proactive learning approach in understanding best sellers, new arrivals, product knowledge and all category information
Exercise team work and collaboration to ensure that client needs are placed at top priority
Visual Merchandising Management
Collaboration with the Visual Merchandising team to maintain and upkeep VM to be aligned with the WW visual guidelines
Operations
Adhere to all in-store SOPs
Assist with cashiering and daily closing settlement
Stocks receiving and packing in the respective categories assigned
All other related duties as assigned by the Store Manager
Inventory Control
Conduct category scans for inventory purposes
Assist with stock maintenance and cycle counts
Replenishment of display merchandise as required
Requirements:
Minimum 2 to 3 years of experience in a similar capacity from the retail or service industry preferably with a proven track record in luxury fashion
Customer service oriented and driven in sales
Independent individual with strong decision making skills
Inquisitive mindset with the ability to engage
Passionate in growing a career within the luxury fashion industry
Job Type
Regular
Start Date
2026-01-01
Schedule
Full time
Organization
PT Luxury Goods Indonesia

Kering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across ready-to-wear and couture, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear and Kering Beauté.
Inspired by their creative heritage, Kering’s Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture. This vision is expressed in our signature: Creativity is our Legacy.