Kering

GUCCI Client Advisor

Kering  •  Jakarta, ID (Onsite)  •  5 months ago
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Job Description

Founded in Florence, Italy in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead continuing to redefine fashion and luxury while celebrating creativity, Italian craftsmanship, and innovation.

Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.

RESPONSIBLITIES:

Sales & Client Service

  • Maintain and grow the clientele base by active engagement and excellent client service by active client engagement and regular communication

  • Play an active role as Brand Ambassador by inculcating the brand vision to instill consumer brand loyalty

  • Proactive achievement of monthly sales objectives

  • Follow-up on client enquiries and requests, including after sales services, proactively and independently

  • Offer exceptional service standards, suggestions and alternatives, as well as anticipating future needs

  • Take a proactive learning approach in understanding best sellers, new arrivals, product knowledge and all category information

  • Exercise team work and collaboration to ensure that client needs are placed at top priority

Visual Merchandising Management

  • Collaboration with the Visual Merchandising team to maintain and upkeep VM to be aligned with the WW visual guidelines

Operations

  • Adhere to all in-store SOPs

  • Assist with cashiering and daily closing settlement

  • Stocks receiving and packing in the respective categories assigned

  • All other related duties as assigned by the Store Manager

Inventory Control

  • Conduct category scans for inventory purposes

  • Assist with stock maintenance and cycle counts

  • Replenishment of display merchandise as required

Requirements:

  • Minimum 2 to 3 years of experience in a similar capacity from the retail or service industry preferably with a proven track record in luxury fashion

  • Customer service oriented and driven in sales

  • Independent individual with strong decision making skills

  • Inquisitive mindset with the ability to engage

  • Passionate in growing a career within the luxury fashion industry

Job Type

Regular

Start Date

2026-01-01

Schedule

Full time

Organization

PT Luxury Goods Indonesia

Kering

About Kering

Kering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across ready-to-wear and couture, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear and Kering Beauté.

Inspired by their creative heritage, Kering’s Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture. This vision is expressed in our signature: Creativity is our Legacy.

Industry
Fashion & Apparel
Company Size
10,000+ employees
Headquarters
PARIS, FR
Year Founded
Unknown
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