Job Description

Main responsibilities:

CoE (Center of Excellence) for Specialty Care FFE BP team

· Establish and maintain CoE standards, methodologies and tools for FFE BP operations across Specialty Care Franchises

· Drive standardization and harmonization of FFE processes, templates and analytical frameworks across the team

· Coordinate with GTMC FFE HQ to ensure alignment on global/regional guidelines

· Lead comprehensive data analysis and insight generation to support strategic decisions on FFE related tasks

· Deliver high-impact analysis and presentations to senior management and GTMC leadership, leveraging cross-BU best practices and industry benchmarks

· Drive automation and digitalization of routine reporting processes to enhance operational efficiency and data accuracy

· Transform complex data into actionable business insights, demonstrating strong understanding of business dynamics and market trends

KA (Key Account) Operation Management (BP Role)

· Serve as dedicated FFE business partner to KA team, providing strategic insights and recommendations tailored to KA-specific operational needs and challenges

· Design and implement comprehensive KA-tailored FFE frameworks, including KA targeting strategy, territory alignment and optimization, target setting and incentive scheme design

· Develop sophisticated KA analytical models and dashboards to monitor performance, generate actionable insights, and drive efficiency, productivity and discipline

· Foster proactive collaboration with KA leaders and other commercial excellence counterparts to ensure seamless FFE process execution and continuous improvement

· Lead and coordinate in KA/Market Access strategic projects, ensuring smooth execution and successful implementation of key initiatives

Education:

· Minimum bachelor’s degree

· Advanced degree (such as Master, PhD, or MBA) is preferred

Experience & knowledge:

· At least 8 years’ experience in FFE, commercial excellence or business analytics field, preferably in MNC pharmaceutical companies

· Experience in Specialty Care and/or Key Account management is a strong plus

· Solid knowledge in FFE tools, processes and analytical frameworks, with in-depth understanding of China pharmaceutical industry dynamics

· Strong project management skills and excellent cross-functional communication capabilities

· Advanced proficiency in Excel modelling, PowerPoint Presentation and data visualization tools

· Ability to influence senior stakeholders and drive change in a complex matrix organization

· Good command of written and verbal English

Core competencies:

· Strong Influence skill

· Strategic thinking with ability to translate business needs into FFE solutions

· Strong analytical skills to drive comprehensive analysis and provide business recommendations

· Excellent communication and interpersonal skills to navigate cross-functional dynamics

· Ability to work under pressure and deliver high-quality work in a fast-paced environment

· High level of integrity, transparency and accountability

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