At 8returns, we’re building the infrastructure for intelligent returns: turning a cost center into a profit and retention channel. Our B2B SaaS platform helps modern e-commerce brands make returns smarter, more sustainable, and more customer-friendly.
We’re based in Berlin, growing fast, and backed by experienced industry investors. Now, we’re building our marketing engine from the ground up - and we’re looking for a bold, creative working student to help us make it happen.
This isn’t a role where you watch from the sidelines. As our GTM Assistant, you’ll work directly with our Marketing Lead, the first marketing hire at 8returns, and get hands-on experience across the entire go-to-market (GTM) journey. You’ll learn by doing, own real projects, and help us shape our brand from day one.
Write and publish sharp, engaging content in German and English across all our marketing channels
Translate and adapt customer stories and case studies
Collaborate with freelance designers to generate evergreen and seasonal marketing assets
Assist in drafting messaging for campaigns, sales decks, event promos, and internal comms
Help keep our content calendar up-to-date and spot new opportunities based on trends
Conduct light research to support content planning: from competitor analysis to topic ideation
CRO: Optimize web pages for conversion, build workflows, and implement technical SEO fixes with support from our team
Create and test email automations for marketing and sales: from research, writing copy, personalization to setting up flows and reporting
Assist in managing and updating website content (e.g., blog uploads, image swaps, copy tweaks)
Monitor basic website and campaign performance in tools like HubSpot and Google Analytics
Help troubleshoot small bugs, broken links, or formatting issues that impact the digital experience
Support the setup of dark landing pages for paid and emails to improve engagement and conversion
Finalize swag, manage vendor communication, logistics & activations for our biggest events
Pull data from our CRM and help us make sense of it for use in budgeting, forecasting, customer and sales enablement
Spot issues, solve problems, and suggest improvements to our marketing and sales ops setup - we love proactive thinkers
Support internal reporting by helping track GTM KPIs, building slides for team meetings, or updating dashboards
Help onboard freelancers by coordinating access, templates, and documentation
We care more about attitude and ambition than a stacked resume. You’ll thrive here if you:
Are a native German speaker and fluent in English
Are currently enrolled in a university in Germany and available at least ~20h/week
Love to learn, experiment, and figure things out
Have a knack for trying out and making a modern tech stack work
Have strong attention to detail, a feel for design and an understanding of numbers
Are happy to come to our Berlin office 1–2 days/week when needed
Bonus points if you’ve played with content, web tools, email platforms, or design - even just for fun.
Real responsibility and ownership
Close mentorship from an experienced marketing leader
Exposure to content, brand, ops, and growth - the full GTM toolbox
A front-row seat in a fast-growing SaaS startup
Flexibility, autonomy, and a culture that rewards bold ideas
Truly bring your real self to work
We’re not looking for someone who’s done it all - we’re looking for someone who wants to learn it all If that’s you, hit apply and let’s build something amazing together.
8returns is a returns management platform designed to help ecommerce brands retain revenue and generate new sales during the return flow. Customers can exchange items, choose incentivized store credit, or place a new order during the return flow, keeping revenue within the business.
AI workflows automate decisions, communication, and warehouse steps at scale, resulting in fewer tickets, fewer mistakes, and a faster experience for both customers and operations teams. Built-in analytics highlight why products are returned and where brands can prevent avoidable returns.
