Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together
About this role:
Carrier Fire & Security is looking for a passionate strategic but equally tactical Solutions GTM & Account Management Leader for our newly formed Digital Solutions group. This is a unique opportunity to deploy and grow your skills by creating and building new product offerings in the fire & security domain. The successful person in this role will have first-hand experience with consultative selling, commercializing & GTM partner management for digital solutions. This role is part of a new group and requires a high-level of adaptability in a quickly changing environment
Key Responsibilities:
· GTM Strategy Development & Execution: Leverage industry knowledge, partner with Solutions Management, Strategic Marketing, Solutions Engineering, and Partner teams to create vertical centric high value sales motions.
· Develop Solution Assets for Priority sales motions: Plan and Orchestrate development of Enablement materials, PRFAQs, Demos and Solution Accelerators.
· Work across organizations to obtain buy-in and alignment of solution assets for each priority use case scenario based on the customer persona, vertical and guidance received through the market intelligence.
· Control and Monitor Results: Analyze sales outcome and customer feedback to drive continuous improvement to drive sustainable revenue pipeline and solution consumption growth to drive performance analysis across all solutions.
· Closed Feedback Loop: Understand the different customer dynamics by verticals, technological transformation challenges, and customer trends, to provide insight to the organization including Solutions Management, Solutions Engineering, Strategic Marketing, Customer Success, Services & Aftermarket teams.
· Field Connection & Immersion: Establish new & expand existing customer relationships and ongoing engagements to formalize connection channels, listening systems, escalation management, and customer councils.
· Field Landing & Readiness: Partner with Solution leads, BUs and Partners to ensure successful rollout across the world to help land sales initiatives, GTMs (go-to-market strategy), and readiness plans. Includes as appropriate engagement in virtual training, Executive meetings, field readiness events, etc.
· Building a GTM Partner Ecosystem: Identify partners across solution design, intake, install, commission, operate, upgrade, custom integrations. Design the solution GTM partner tiers supporting the business models to drive high margin recurring revenues & expanded TAM.
· Working closely with the Solution Management team, co-own building out the innovative business models that allow for high margin revenues, sustainable lifecycle service contracts, adjacencies & X-aaS themes.
· Build a strong internal sales & GTM champion community who help amplify solution selling.
· Best Practice Sharing: Partner with internal solution stakeholders and business sponsors to maximize sales cooperation via knowledge transfer and best practices sharing with extended sales teams.
· Present at internal events and training programs as subject matter expert on Industry scenarios related to Digital & Innovative solutions.
· Be curious, adaptable and willing to learn new things fast.
Required Qualifications:
· Bachelor’s Degree
· 5+ years of experience in business consulting, sales, sales operations, information technology, account management, business development
· 6+ years of experience in near team strategy, Consultative selling, Sales or Finance.
· 10+ years of Industry GTM or Marketing
· 5+ years of Enterprise sales or strategy experience in cloud (applications and data) within specific industry.
Travel: Ability to Travel 30% domestic & international
Preferred Qualifications:
· Strong understanding of the customer segments, industry verticals, and their corresponding sales engines with demonstrated success in driving revenue growth in new business models.
· Strategic thinker able to identify opportunities and alternatives while influencing a large team to execute on them (with demonstrated results)
· Proven record of accomplishment of working at senior levels across Enterprise customers, Hyperscalers & Global service integrators (GSIs)
· Highly adaptable, and strong collaborator, fierce advocate, and influencer
· Persuasive communication, community and program management skills and experience
· Experience of designing, building, and executing phenomenally successful global programs and strategy at scale
· Partner management, product marketing and/or joint GTM sales experience with Amazon & Marketplaces is a plus.
· Autonomous, results driven as well as strong team player with demonstrate the ability to influence cross group agendas (including at an executive level) while driving non-reporting teams to perform.
· Relationship Building: Proven track record of building trusted relationships with Customers and Business management across product lines. Experience in managing various stakeholder relationships to get consensus & continuous progress.
· Problem Solving: Ability to solve problems using analytical thinking, reconciling viewpoints, evaluating business models, and leveraging key relationships.
· Communication: Demonstrated ability to explain complex business challenges to both technical and non-technical audiences. Presentation skills with a high degree of comfort with both large and small audiences (Senior Executives, Digital management, Functional leaders as well as DevOps teams).·
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Carrier is a global leader in intelligent climate and energy solutions, pioneering sustainable innovations in climate technologies. Founded by Willis Carrier, the inventor of modern air conditioning, we have been shaping industries and enhancing lives for more than a century. With approximately 48,000 employees across 160 countries and more than 35 trusted brands, Carrier serves customers through four business segments: Climate Solutions Americas, Climate Solutions Europe, Climate Solutions Asia Pacific, Middle East & Africa and Climate Solutions Transportation. Our solutions enable healthier, more efficient and more sustainable environments in homes and buildings, and help ensure the safe transportation of food, medicine and vaccines. Grounded in our purpose—we continue to lead through relentless innovation and a deep commitment to customer success, delivering cutting-edge solutions that bring comfort, safety and sustainability to life. Carrier. For the World We Share.