TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
TeamViewer is seeking a dynamic and technically astute Solution / Service Engineer to support our most strategic partnerships with Global System Integrators (GSIs) and Tier 1 Managed Service Providers (MSPs).
This hybrid role is critical to enabling partners to successfully build and scale their services powered by TeamViewer’s ONE platform—across digital workplace modernization, remote connectivity, and digital employee experience (DEX). Working together with the Account Director – GSI & Tier 1 MSP Partners, you’ll lead technical engagement, influence roadmap strategy, and ensure service integration success from early-stage definition to operational go-live. Maximize service outcomes, drive and ensure value at every stage
Partner Technical Engagement & Solution Architecture
Collaborate directly with GSI/MSP partner product, engineering, and delivery teams to define service offerings built on TeamViewer’s capabilities
Lead service definition and solutioning workshops aligned to partner delivery frameworks
Design scalable architectures, deployment models, and API-based integrations tailored to managed service environments
Support rapid prototyping and MVP build to validate solutions ahead of full rollout
Service Enablement & Operational Readiness
Own technical onboarding for new MSP partners entering the Global MSP Program
Build and deliver hands-on training, architecture guides, playbooks, and reference designs
Guide partners through operational readiness milestones—from technical validation to in-market readiness
Collaborate with TeamViewer’s partner enablement and marketing teams to ensure technical messaging aligns to value
Internal Collaboration & Product Influence
Act as the technical voice of the MSP partner community, translating feedback into actionable insights for Product Management and R&D
Collaborate with internal Specialist Solution Engineering, Product Owners, and Platform Teams to shape feature roadmaps and improve integration pathways
Maintain an active feedback loop between strategic partners and TeamViewer’s internal roadmap
Sales Support & Strategic Alignment
Partner closely with the Account Director to support technical validation during pre-sales cycles
Participate in partner QBRs, service governance calls, and joint business planning with a solution focus
Support GTM readiness by validating solution feasibility, integration scope, and post-launch scaling
5–8+ years in technical pre-sales, solution consulting, partner engineering, or technical enablement roles
Strong experience working with MSP or GSI partner ecosystems, ideally in digital workplace, DEX, IT operations, or remote support contexts
Deep understanding of modern ITSM platforms (e.g. ServiceNow, Freshworks), remote access tools, and automation frameworks
Demonstrated expertise in APIs, solution architecture, systems integration, and technical documentation
Comfortable working across highly matrixed global teams, both internally and with partners
Excellent communication skills with a strong ability to translate technical concepts into partner-ready collateral
Onsite Onboarding in our HQ office for an optimal start
Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews
Premiums for the private pension plan ( BAV) up to the maximum amount are topped up by TeamViewer
Public transport friendly offices
Special terms for local gyms
Access to Corporate Benefits platform with many discounts
Regular Team events and company-wide celebrations
Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid and Flexible work time with up to 50% home office
Work From Abroad Program allowing up to 40 days of work outside your contracting country
We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
TeamViewer provides a Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better.
In 2005, TeamViewer started in Goeppingen, Germany, with software to connect to computers from anywhere to eliminate travel and enhance productivity. It rapidly became the de facto standard for remote access and support and the preferred solution for hundreds of millions of users across the world to help others with IT issues. Today, more than 640,000 customers across industries rely on TeamViewer to optimize their digital workplaces—from small to medium sized businesses to the world’s largest enterprises—empowering both desk-based employees and frontline workers.
Organizations use TeamViewer’s solutions to prevent and resolve disruptions with digital endpoints of any kind, securely manage complex IT and industrial device landscapes, and enhance processes with augmented reality powered workflows and assistance—leveraging AI and integrating seamlessly with leading tech partners. Against the backdrop of global digital transformation and challenges like shortage of skilled labor, hybrid working, accelerated data analysis, and the rise of new technologies, TeamViewer’s solutions offer a clear value add by increasing productivity, reducing machine downtime, speeding up talent onboarding, and improving customer and employee satisfaction. The company is headquartered in Göppingen, Germany, and employs more than 1,800 people globally.
In 2024, TeamViewer achieved a revenue of around EUR 671 million. TeamViewer SE (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. Further information can be found at www.teamviewer.com.
Imprint:
TeamViewer Germany GmbH
Bahnhofsplatz 2
73033 Göppingen
Germany
CEO: Oliver Steil
CFO: Michael Wilkens
CCO: Mark Banfield
CPTO: Mei Dent
Registration: Ulm HRB 534075
VAT: DE245838579
