Job Description

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

Job Purpose

The Team Manager is responsible for leading Sea Logistics GS operations, ensuring optimal productivity, quality, and compliance. The role drives continuous improvement, automation adoption, and team performance while delivering high-quality services to internal stakeholders.Lead and influence a matrix organization, driving alignment across dotted-line teams and cross-functional stakeholders.

Job Responsibilities

• Ensure delivery of services in line with agreed SLAs, KPIs, and quality standards.
• Optimize productivity and quality within the Sea Logistics Business Unit.
• Drive operations to meet internal customer requirements.
• Lead continuous improvement initiatives and support projects that enhance the use of automation and processes.
• Oversee the implementation of new processes within the assigned area.
• Monitor and drive KPIs and reporting performance.
• Coordinate regular meetings to review performance, ensuring alignment with productivity and quality targets.
• Manage team operations, including workforce planning, employee rotation, and maintaining a positive working environment.
• Oversee workforce planning and scheduling, including vacations, breaks, and overtime, in coordination with HR.
• Conduct performance appraisals and support employee development.
• Ensure adherence to global process standards and governance frameworks.
• Act as primary escalation point for service delivery issues.

Qualifications

• Bachelor's Degree holder
• Minimum of 2-5 years direct leadership experience
• At least 5-8 years work experience in Sea Logistics
• Proficient in MS Office (Excel, PowerPoint)
• Knowledge of SALOG systems
• Familiar with Kaizen and Six Sigma methodologies
• Strong leadership and results-oriented mindset
• Committed to operational excellence and customer focus
• Able to work under pressure and maintain focus
• Excellent communication skills both verbal and written

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.