Job Description

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

Job Purpose

• Ensures exact services have been defined as ordered by the customer.
• Performs various activities to support RCC department and billing processes.
• Provides quality assurance, quality control, and customer service; ensure that deadlines are met and tasks are completed.

Main Responsibilities

• Initiate and prepares the Import / Export shipments as per client profile and business needs.
• Actively communicates with Focal Point in local office.
• Maintains latest working instructions.
• Executes fast, accurate transaction processing with data parsing, entry, updating and organization.
• Works closely with other departments to deliver high level of service to customers.
• Reviews the information entered by the export office.
• Ensures all documents needed are complete e.g. Seaway Bill, Profit Loss or Credit Note, Intercompany Invoice.
• Resolves billing errors raised by RCC and Disputes Team.
• Performs other duties as assigned - Perform adhoc duties --bulk invoicing (Emergency Disruption Surcharge (EDS), Review Crosstrade, Provide DG Information, Review Shipment Approval Request
• Participates in tasks migrations through testing.
• Training of back-up or new hires.
• Analyzes issues and attends to escalations and disputes

Qualifications

• Bachelor’s degree in Logistics, Transportation, Business, or a related field.
• 2 to 5 years of experience in Sea Logistics or a similar industry.
• Proficient in MS Outlook and basic MS Excel.
• Good understanding of international geography and shipping operations.
• Strong communication, analytical, and organizational skills.
• Process-driven with keen attention to detail.
• Ability to manage multiple priorities and meet tight deadlines.
• Demonstrates initiative, ownership, and leadership potential.
• Flexible, adaptable, and able to work in a fast-paced environment.
• Collaborative team player with a positive work attitude.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.