游戏运营(GS方向)
上海
全职
互联网 / 电子 / 网游
职位描述
岗位职责 1.玩家关系维护:维护游戏内核心玩家关系,提升玩家活跃度与忠诚度,建立长期信任 2.付费转化支持:通过企微互动、活动引导等方式,配合运营团队提升玩家付费转化 3.用户服务支持:处理玩家咨询与反馈,协调技术/运营团队跟进解决,提升玩家满意度 4.活动执行配合:参与企微运营活动的策划与执行,跟进活动效果并反馈优化建议 5.用户反馈收集:收集整理玩家需求与建议,反哺产品与运营决策 任职要求 1.经验要求:本科学历;2年以上游戏GS/VIP客服经验,有捕鱼类游戏经验优先 2.能力要求:熟悉游戏用户生命周期管理,有大R玩家维护经验优先;具备良好的沟通表达能力和情绪管理能力,能在高压力下保持服务态度;具备一定的数据分析能力,能通过数据发现问题并优化 3.素质要求:热爱游戏行业,对捕鱼类游戏有一定了解;主动性强,有责任心,能承受一定工作压力;服务意识强,善于与各类玩家打交道
投递

Founded in 2010, based in Shanghai, Boke Technology Co., Ltd is an interactive entertainment company that has released more than 60 high-quality casual games, including Fish Hunter Champion, Roller Coaster Tycoon, etc. Our games have covered 200 countries and regions around the world with 500 million registered users and 40 million daily active users. At the same time, we have been awarded "Top 100 Chinese Internet Enterprises" for 6 consecutive years. In the future, we will actively promote the "Game+" concept, using game as the carrier to empower public welfare, medical care, education and other fields, let the game play more useful value to the society!