Job Objective:

The Administrative Assistant is responsible for providing secretarial and administrative support for GRRI Lemery, Batangas Hemodialysis Center. Point of care for PhilHealth claims, cashiering, and invoicing.



● Provides secretarial and administrative support. Duties include scheduling, coordinating, handling incoming calls and queries.
● Perform duties of receptionist, greeting and directing visitors, and other clerical duties.
● Give basic information on treatment packages to patients.
● Responsible for filing of hemodialysis claims and follow up of reimbursements.
● Collate, prepare and submit reports to Philhealth, PCSO, DSWD and HMO.
● Enters data into the system and ensures accuracy, generates reports and processes inquiries.
● Assist members/ patients of inquiries and checking their requirement for Philhealth/PCSO, DSWD and HMO requirements and policies.
● Receives, examines and evaluates claims for payment of various benefits or other benefits under Philhealth insurance programs; approves or denies.
● Prepare patient’s billing and settle charges.
● Advises medical providers, claimants and others on rule, procedures, policies and laws concerning the insurance program; authorizes or denies medical treatments, surgery, medical equipment, requests additional information, medical examinations or other actions.
● Acts as a single Point of Contact for check monitoring and PHIC transactions, PCSO, DSWD and HMO.
● PCSO (validates guarantee letter and other PCSO transactions, if any), DSWD (validates guarantee letter and other DSWD transactions, if any); HMO transactions.

Qualifications:

● Must possess at least a Bachelor's/College Degree or any technical course related to business and finance.

● At least 1 year of solid working experience in the related field is preferred for this position.

● Strong attention to detail and accuracy and outstanding communication (written and oral) and interpersonal skills.

● Strong organizational and time-management skills.

● Proficient in Microsoft Office (Word, Excel, and PowerPoint)

● Willing to work onsite at GRRI HD Center Lemery, Batangas, and extend beyond company operating hours when needed.