Job Description

Please submit your application as soon as possible, as we reserve the right to close this advertisement at any time.

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a world full of sound. We aim to transform the way people understand and treat hearing loss and innovate to connect people with future technologies. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping more people to experience a lifetime of hearing.

Growth Specialist Switzerland (m/f/d)

Join Cochlear and help transform lives by expanding access to hearing implant solutions across Switzerland.

In this role, you will be at the center of the candidate journey — working closely with clinics, healthcare professionals, and individuals to raise awareness, generate leads, and guide candidates through their decision-making process with empathy and expertise.

You will collaborate cross-functionally with Sales, Customer Service, and Marketing teams to deliver impactful local initiatives and ensure an outstanding experience at every touchpoint.

Your Responsibilities

Clinic & Professional Engagement

• Build and maintain strong partnerships with audiologists, ENT specialists, rehabilitation centers patient associations and hearing care providers
• Support clinics with candidate identification and follow-up activities
• Partner with Sales teams to deliver targeted clinic initiatives and events
• Plan and coordinate professional events, workshops, and awareness campaigns

Candidate Engagement & Support

• Guide candidates through the full hearing implant journey with clear, timely, and empathetic communication
• Provide tailored information and support to enable informed decision-making
• Manage inbound enquiries and ensure a high-quality candidate experience
• Support local consumer events and information sessions
• Track and manage candidate interactions in CRM tools (e.g., Salesforce)
• Collaborate with candidate communities to drive engagement and awareness

Lead Generation & Local Marketing

• Execute local DTC and DTP activities to generate qualified leads
• Partner with Marketing (CE & EMEA) to deliver effective local campaigns (online & offline)
• Ensure all activities align with brand, compliance, and quality standards
• Support localization of marketing materials for the Swiss market

Coordination, Reporting & Continuous Improvement

• Coordinate local processes along the candidate journey
• Maintain accurate CRM data and reporting
• Monitor KPIs (e.g., conversion rates, event performance) and identify optimization opportunities
• Share insights and feedback with regional teams
• Ensure adherence to regulatory, quality, and compliance standards

Your Profile

You are a relationship-driven and empathetic professional who enjoys supporting people through important life decisions. You combine strong organizational skills with a proactive and collaborative mindset.

Required Qualifications & Experience

• Experience in Business, Marketing, Health Sciences, or a related field (optimal University degree)
• 2–3 years of experience in a customer-facing role
• Experience in medical devices, hearing care, or life sciences is a plus
• Familiarity with CRM systems (e.g., Salesforce) and MS Office
• Strong communication, interpersonal, and organizational skills
• High level of empathy and confidence interacting with both patients and healthcare professionals
• Ability to manage multiple priorities with excellent follow-up and time management

Languages

• German: Fluent
• English: Good working proficiency
• French: Basic knowledge

Additional Requirements

• Willingness to travel within Switzerland
• Valid driving licence

Nice to Have

• Experience in hearing care, audiology networks, or patient education
• Experience supporting local events or community outreach initiatives
• Additional Swiss language (e.g., Italian)

Why Cochlear?

At Cochlear, you will be part of a purpose-driven organization that helps people connect to a world of sound. You will work in a collaborative, international environment where your contributions have a direct and meaningful impact.

What We Offer

• A meaningful role with a direct impact on people’s lives
• A collaborative, international team with an open and inclusive culture
• 30 days of annual leave, plus additional public holidays and special leave (e.g. for marriage or relocation)
• Annual salary review
• Employer-funded health and accident insurance
• Pension plan / retirement benefits
• Public transport allowance
• Preferential conditions when opening a UBS bank account
• Opportunity to take a sabbatical
• Option for up to two months of unpaid leave after parental leave – for both mothers and fathers
• Full salary continuation during maternity leave
• Health and wellbeing programs, medical check-ups, and social events
• Career development: the opportunity to actively shape and grow this role

If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

#CochlearCareers

How we recognise your contribution

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.

For more information about Life at Cochlear, visit www.cochlearcareers.com