Job Description

Location: London, UK

Full-time

In office 4 days/week

• Are you excited by turning messy, ambiguous growth problems into structured opportunity maps and measurable experiments?

• Are you driven to own activation metrics end-to-end, and set the roadmap of features and experiments to move the needle?

• Are you using AI as a force multiplier for discovery, analysis and delivery - and excited to push the boundaries with like-minded builders?

If so, we would love to hear from you! 

Who We Are

Modulr is the payments automation platform that streamlines money movement with accuracy, control and reliability – built to scale. Processing over 200mn transactions and £180bn annually, Modulr is trusted by more than 6,000 businesses to automate payment and reconciliation workflows – removing manual work, lowering costs and reducing errors.

Modulr provides a single platform for automating how money moves into and out of a business - including payroll, supplier payments, spend management and payment collection. With over a decade of experience as a regulated payments provider, Modulr delivers the reliability needed to run mission-critical finance operations at scale.

Find out more about us on our website and careers site 

What You’ll Do

As a Product Manager in our Activation Squad, you’ll own the SME onboarding journey from sign up to first value, ensuring customers get up and running quickly and confidently.

You will:

• Own activation KPIs including onboarding completion, first transaction rate and early engagement.

• Run continuous customer discovery and analyse data to identify friction and prioritise high-impact improvements.

• Define hypotheses and run experiments to improve conversion and time-to-value.

• Partner with engineering to define high-quality epic and user story definitions with clear acceptance criteria, delivering at pace.

• Collaborate cross-functionally to deliver product improvements end-to-end.

• Help shape the longer-term product and activation strategy as we scale.

Who You Are

What you’ll need

• Proven experience as a product manager, ideally in B2B fintech, SaaS or payments.

• Experience improving onboarding, activation or conversion metrics using data and experimentation.

• Strong analytical skills and confidence working with product analytics tools.

• Clear communication skills and the ability to work effectively across teams.

• A curious mindset and drive to explore how AI can make a real difference.

Nice to haves

• Experience working in a product-led growth (PLG) environment with self-serve journeys.

• Experience with SME and/or regulated onboarding journeys (e.g. KYC/KYB).

• Familiarity with structured experimentation or growth frameworks.

What We Offer You

• Share Options – We offer a Company Share Option Plan (CSOP), giving you the opportunity to benefit from any increase in share value in the event of a sale, merger, or flotation.

• Bonus – Our annual discretionary bonus, paid in May for the previous year, is based on both company and individual performance.

• Flexible benefits - £1000 to spend on benefits to suit you, including private medical insurance, gym membership, dental etc. 

• Wellbeing app – confidential, on-demand access to therapy, coaching, counselling, management training or mindfulness sessions with accredited professionals, with company-funded hours and top-up options available.

• Holidays - 33 days annual leave (including bank holidays) plus your birthday off. In the UK, Christmas Day, Boxing Day, and New Year’s Day are fixed holidays. You can choose the remaining days to suit your personal schedule.

• Learning opportunities - Our two-day onboarding program, ModStart, helps equip you for success. Learning doesn’t stop there; we’ll continue to support your development through various channels.  

• Company-Wide Events -Participate in collaborative and engaging events with colleagues across the business.

• Bike to work / E-bike scheme

ModInclusion 

At Modulr, we’re committed to building a diverse, equitable and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applications from candidates of all backgrounds as we believe it’s the right thing for our people, our business, and the community we operate in.

By submitting your CV, you consent to us using your personal data to assess your application, contact you, or share your CV with relevant hiring managers. You can request removal of your data at any time by emailing peopleops@modulrfinance.com - though this will withdraw you from consideration for the role.