Are you passionate about operational excellence and business growth? As a Growth Platforms Operations Specialist, you will play a pivotal role in driving the success of our growth platforms by providing critical operational support. In this fully operations-focused role, you’ll streamline processes, support business development, and foster team engagement to help achieve our go-to-market objectives.
Key Responsibilities
Alliance Community Engagement
• Deliver and facilitate State of the Practice sessions, educational and training events, and core team meetings, including all preparation, recaps, and follow-up on action items.
• Maintain and curate communication channels, distribution lists, newsletters, and community activities to foster engagement across the alliance network.
• Provide support for outreach to communities of practice and share key knowledge or best practices.
Operational and Process Excellence
• Serve as the primary point of contact for tactical requests, prioritizing and executing operational support needs for alliance teams.
• Advice on best practices, introduce new tools/methods, and make ongoing recommendations for process improvement.
• Coach and provide guidance to junior team members, fostering an inclusive and collaborative team culture.
• Proactively manage workflow, address potential prioritization or conflict issues, and communicate clearly with all stakeholders about deliverable expectations.
Sales and Pipeline Support
• Support pipeline qualification by research opportunities, drafting initial assessments, and leveraging past client interactions.
• Manage follow-up and action items from joint pipeline calls and quarterly business reviews (QBRs), including scheduling, agenda preparation, capturing talking points, and distributing meeting minutes.
• Collaborate with opportunity owners to update pipeline tracking systems (e.g., Jupiter), and ensure alliance-related sales activities are accurately recorded in internal tools (e.g., Mercury).
Proposal and Qualifications Management
• Leverage centralized repositories (like Alliance Source) for managing current marketing collateral, proposals, and other alliance documentation.
• Set up and maintain secure collaboration spaces for working documents and proposal development.
• Continuously monitor, update, and validate the relevance of content, ensuring marketing and proposal materials are current and accessible.
Briefing and Deliverable Development
• Create, update, and validate briefing and discussion decks tailored for alliance and client meetings, ensuring data accuracy (e.g., number of resources, qualifications, success stories, etc.).
• Prepare executive-quality deliverables, such as presentations, data analyses, and communications for scheduled meetings and ad-hoc requests.
• Review deliverables produced by junior team members to ensure the highest standards of quality.
• Assist with packaging and presenting content for executive briefings and executive-level reporting.
Compliance and Research Support
• Track and report on defined alliance compliance requirements (e.g., training, certifications, deal registrations, or other vendor metrics).
• Conduct research to support internal and external alliance initiatives, including market analysis, competitive positioning, and success story development.
Required
• 4+ years professional experience for Consultant, 8+ Years experience for Sr. Consultant role.
• Minimum of 2+ years ( For Consultant) or 4+ Years ( Senior Consultant) experience collaborating with or working as part of a Growth Platform or Alliance.
• Experience working on Alliance Certification Campaigns, Event Support & ROI Tracking, TPRM & Sponsorship, Automation, Budget Management/ Invest. Tracking.
• Demonstrated understanding of alliance strategies, goals, and relationship constructs. You must be able to credibly engage with internal and external stakeholders on Alliance or Growth Platform-specific topics and trends.
• Operational Excellence: Proficiency in delivering high quality deliverables related to governance, project and process management, and operations tasks
• Analytics: Proficiency in CRM, BI tools (e.g., Power BI, Tableau), and Excel/Sheets for accurate pipeline, KPI, and compliance reporting.
• Alliance Program Knowledge: Deep familiarity with partner portals, deal registration processes, MDF, and certification tracking.
• Communication & Collaboration: Exceptional teaming skills with executive presence; ability to engage and influence stakeholders across domains and geographies.
• Detail Orientation & Compliance: Strong commitment to reporting accuracy and adherence to all partner requirements and deadlines.
• Continuous Improvement: Proactive mindset toward efficiency, automation, and operational standardization.
• Impeccable attention to detail.
• Excellent Time Management.
• Expert in PowerPoint, Excel, Microsoft Teams and OneNote.
• Demonstrated experience building and maintaining strong relationships with teammates, internal and external stakeholders.
• Strong aptitude and passion for driving operational detail and market impact.
• Bachelor’s degree required
Preferred
• Consulting Project experience, particularly experience working as part of a large project teams.
• Experience working on quick-turnaround projects is preferred.
• Market research, product Development, and go to market experience working for or with an
alliance or in a vendor management capacity.
• 2+ years’ experience working in or with System Integrators, such as Deloitte.
Skills:
• Savvy at navigating complex organizations and connecting the right people within each organization.
• Ability to think strategically, while staying focused on monitoring the progress of action items and bringing them to conclusion within appropriate time frames.
• Excellent team player. Effective at sharing and communicating knowledge and supporting teammates in times of increased workload.
• Highly organized and self-sufficient, successful with limited direction, upbeat and enthusiastic.
• Strong executive presence, complimented by clear and convincing communication skills through oral, written, and formal presentation mediums.
• High degree of integrity by honoring commitments and demonstrating consistent and predictable follow-up.
