Job Description

Our Journey

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 60 million shoppers across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$800 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.
The Role We’re looking for a dynamic and experienced growth marketing expert to drive customer acquisition, growth, and campaigns. In this role, you’ll collaborate with local teams and regional stakeholders to achieve ambitious goals. If you’re a self-motivated and innovative marketer with exceptional people management skills, we’d love to hear from you!
Note: This role is based in Austin, Texas (HQ). Relocation support is provided.

Your Adventure Ahead

• Own and Scale Growth Marketing Strategy: Create and implement high-ROI strategies to drive user acquisition, growth, and retention across channels like CRM, social media, partnerships, digital marketing, content, and influencers.
• Drive Sustainable Demand Growth: Oversee user development funnels for existing and new business initiatives, ensuring consistent growth.
• Turn Data into Competitive Edge: Analyse and optimise data and reports to derive actionable insights, present impactful analyses, and recommend key initiatives for optimization.
• Champion Performance & Accountability: Monitor and evaluate campaign outcomes, providing detailed performance reports and insights to stakeholders.
• Own Marketing Budget & ROI: Oversee marketing budgets, ensure accurate ROI forecasting, and allocate investments strategically.

Essentials to Succeed

• Experience: 7 years in performance marketing strategy and team management, with a strong preference for backgrounds in eCommerce, payments, B2C marketing, social media, or start-ups.
• Proven Success: Demonstrated ability to design and execute impactful, creative marketing campaigns across diverse channels.
• Problem-Solver: A structured thinker who excels at breaking down complex challenges into actionable solutions.
• Data-Driven: Expertise in analyzing both quantitative and qualitative data to inform strategy, decision-making, and product development priorities.
• Business Acumen: Skilled in budget management, commercial decision-making, and performance reporting.
• Effective Communicator: Outstanding interpersonal and communication skills, with a talent for building relationships at all levels.
• Creative Vision: A knack for innovative thinking, both in campaign development and process improvement.
• AI Adoption: Demonstrated use of AI tools (e.g. ChatGPT) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.

ShopBack offers competitive salaries in addition to health and wellness focused benefits including medical, dental, and vision benefits; 401(k) with company match, an Employee Stock Option Plan, Maternity and Parental leave, Paid Time Off, Additional Time Off Policy, Company Holidays, as well as employee-focused engagement and development programs, including Individual Development Fund and company-sponsored events.

ShopBackers' DNA

• Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
• Hunger - We value hard work, and having relentless drive.
• Speed - We move fast and have a bias for action, all to deliver maximum impact.
• Impact - We focus on results, always aiming for the best possible outcomes and timelines.
• Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

 

Exclusively for ShopBackers

• Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
• Be part of a winning team on a journey to global scale.
• Competitive compensation based on your performance.
• Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!