Job Description

About SAMY

SAMY is the global powerhouse leading the evolution of brand communication. We help brands matter in a social-first world through research, creativity, technology, and integrated influencer marketing to deliver impactful, data-driven solutions and drive growth for brands. With over 1000 employees in 15+ offices across 18 countries (Europe, U.S., Latin America) and operating in 55 markets, SAMY serves over 100 leading clients, specializing in award-winning, end-to-end digital campaigns.

Mission

As Client & Growth Director, you will serve as the senior strategic lead across key client accounts, building trusted partnerships while driving sustainable account growth. Acting as the bridge between Nordics clients and global agency teams, you will ensure projects are strategically planned, commercially sound and seamlessly delivered across markets.

You will combine client leadership, commercial oversight and strategic thinking to help clients achieve measurable business outcomes while strengthening long-term agency partnerships. This role is central to maintaining momentum, clarity and excellence across integrated social, digital and influencer campaigns.

Job Functions

Client Leadership & Relationship Management

• Act as the senior day-to-day strategic lead for key client accounts.

• Build strong, credible and trusted client relationships across Nordics and international stakeholders.

• Lead client meetings, presentations and strategic reviews with confidence and clarity.

• Manage client expectations proactively, ensuring high levels of satisfaction and partnership.

• Provide calm, solutions-oriented leadership during challenging situations or escalations.

Growth & Business Development

• Identify opportunities to grow existing accounts through expanded services, new channels, integrated campaigns and international expansion.

• Partner with clients to uncover business challenges and recommend innovative marketing solutions.

• Support pitches, proposals and strategic recommendations that contribute to agency growth.

• Drive organic account growth through strong relationship management and strategic consultancy.

Strategic Campaign Leadership

• Oversee the planning and execution of integrated campaigns across organic social, paid media and influencer marketing.

• Ensure campaign strategies align with client objectives, audience insights and commercial goals.

• Translate client briefs into clear, actionable plans for internal teams.

• Maintain oversight of timelines, deliverables, risks and quality standards across multiple projects and markets.

Commercial & Operational Management

• Own account profitability, resourcing and budget management across your portfolio.

• Ensure projects are scoped accurately and delivered efficiently within agreed budgets.

• Monitor financial performance, identify risks early and implement practical solutions.

• Maintain strong commercial discipline while balancing client needs and agency objectives.

Performance & Insight

• Review campaign performance data and reporting to identify trends, opportunities and areas for improvement.

• Translate insights into strategic recommendations and actionable next steps for clients.

• Ensure reporting demonstrates measurable impact and business value.

Global Collaboration & Team Leadership

• Act as the key liaison between clients and international agency teams, ensuring alignment and clear communication.

• Collaborate across global teams to improve processes, workflows and consistency of delivery.

• Lead, mentor and support Senior Account Managers and wider account teams.

• Foster accountability, professional development and high performance within the team.

Requirements

Skills Requirements

• Proven experience on similar senior client services role within a social, digital or integrated agency environment.

• Strong expertise across social media marketing, including organic social, paid media and influencer campaigns.

• Demonstrated success managing senior UK client relationships and complex stakeholder environments.

• Excellent presentation, communication and pitch leadership skills.

• Strong commercial awareness with experience managing budgets, scopes and profitability.

• Highly organized with exceptional project management and prioritization abilities.

• Ability to work confidently under pressure while maintaining a calm, practical and solutions-focused approach.

• Strong strategic thinking and problem-solving capabilities.

• Experience leading and mentoring account management teams.

• Experience working with distributed or international teams across multiple markets.

• Understanding of integrated campaign planning and cross-channel marketing strategies.

• Experience contributing to new business, growth planning or account expansion initiatives.

• Swedish, Finnish, Norwegian native languages + english full working proficiency

Cultural Fit
Beyond experience, we look for people who truly connect with the way we work

We are kind and direct, communicating clearly, honestly, and respectfully.

We collaborate without silos or egos, valuing collective success and recognizing that every idea counts.

We give feedback that helps others grow, learning from each other and celebrating progress.

We take pride in our work, paying attention to detail and committing to excellence

And we take ownership of what we build, showing initiative, responsibility, and delivering real results.

We thrive with people who are kind, collaborative, driven by excellence, and committed to making an impact. If this sounds like you, you’ll thrive at SAMY.

Diversity & Inclusion

At SAMY, we believe in real diversity: teams where each person contributes from their uniqueness. We are committed to creating an inclusive, accessible, and barrier-free environment where every voice matters.

We welcome applicants of all abilities and backgrounds. If you need any adjustments during the recruitment process or in your daily work, please let us know. We want you to thrive on an equal footing.

Benefits:

• Flexible schedule and hybrid work options that help you balance your time and work in a way that fits your life.

• A geographic mobility plan that gives you the chance to explore new opportunities and work from different SAMY locations around the world.

• Celebrate your birthday with a day off, and take time to enjoy December 24th and 31st as company holidays to relax, recharge, and enjoy what matters most.

• Global social and environmental activities that allow you to take part in initiatives that create a positive impact under the OWN THE IMPACT framework, connecting with colleagues from around the world and contributing to projects that make a difference.

• Soft Return lets you transition back to work at your own pace, celebrate new family members with a Welcome SAMY Baby gift, connect with fellow working parents, and get expert coaching for first-time parents.

• Mirror Club is our mentoring program designed to accelerate the careers of talented women by connecting them with experienced mentors.

• Global Referral Program that lets you refer clients, projects, or teammates, helping SAMY grow stronger while earning rewards for your contributions.

And much more!