Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Groups, Conference and Events (GCE) Planning Executive, you’re not just driving revenue by securing GCE bookings – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

· Receiving handovers from the sales team and handling the planning for meeting and events.

· Creating floorplans, contract addendums & pro-forma invoices

· Conduct event planning meetings and site visits prior to the event taking place

· Lead Pre-con meetings as and when required

· Upsell additional hotel services were possible.

· Building good relationships with our clients

· Creating daily, weekly and monthly reports as per instructions

· Loading data into various Platforms – Delphi & OnQ

· Managing LightStay reports

· Managing Hilton Honour Points for Clients

· Build and maintain good relationship with Operations Team, Kitchen Team, Front Office Team, and all other areas of the hotel

Specific job knowledge, skill and ability:

· Working experience in a hotel – basic knowledge of department & revenue structure

· IT & tech savvy – able to work with various software

· Positive attitude and good communication skills

· Commitment to deliver high level of accuracy

· Excellent grooming standards

· Ability to manage multiple projects, meet deadlines

· Good organisation skills

· Have fantastic attention to detail

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality Acting with Integrity and always doing the right thing. Inspiring others through Leadership A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.