Job Description

Position: Group Vice President, Divisional Operations, Coastal

Who we are:

Since 1995, Mediacom Communications has grown to become the 5th largest cable operator in the United States and a leading gigabit broadband provider to smaller markets. With a team of over 3,900 dedicated professionals, we are committed to bridging the digital divide between America's major cities and its smaller regions. Our fiber-rich network allows us to deliver high-speed data, video, phone, and mobile services to over 3 million households and businesses across 22 states.

At Mediacom, we are passionate about growth and innovation. We offer faster, more reliable internet service, expanded digital and HD TV choices, and advanced home security and phone solutions. As we continue to expand, we strive to remain at the forefront of delivering cutting-edge entertainment, communications, and internet products. This year, we proudly launched our new mobile phone network, further enhancing our commitment to providing innovative and comprehensive services.

To achieve this, Mediacom Communications seeks talented professionals to partner with us to meet these challenges and realize what we can imagine. Take the next step toward a dynamic and rewarding career with Mediacom Communications. Learn more about us at mediacomcable.com

The Group Vice President, Divisional Operations is a senior leader responsible for the overall performance, profitability, and strategic direction of eight plus states within Mediacom’s telecommunications footprint. This role provides senior level leadership across regional operations, financials, customer experience, regulatory affairs, network performance, and organizational development.

The Group Vice President serves as a key member of the leadership team, translating corporate strategy into operational excellence, driving sustainable growth, and ensuring consistent service quality and financial results across all assigned markets.

Company Benefits:

At Mediacom, we believe that your success is our success, providing you the Power to Succeed in your career. That's why we offer a comprehensive benefits package designed to support and enhance both your personal and professional life. You'll find many advantages to joining the Mediacom team such as:

• Comprehensive Health Coverage: Including health, vision, and dental insurance to keep you and your family healthy.
• Education Enrichment: Up to $5,000 per year for professional development and educational advancement.
• 401(k) Retirement Plan: With a generous company match to help you plan for your future.
• Paid Time Off: Including vacation, holidays, and flexible paid time off to ensure work-life balance.
• Employee Discounts: Enjoy discounts on Mediacom services where available, or receive a reimbursement for internet/cable services in areas where Mediacom isn’t offered.
• Ongoing Training and Professional Development: To help you grow in your career and achieve your professional goals.
• And Much More: Additional benefits and perks!

Join the Mediacom team and experience how we’re committed to your career growth and overall well-being.

Position Responsibilities:

Leadership & Strategy
• Provide strategic leadership and operational governance for regional telecommunications operations, ensuring alignment with corporate objectives and long-term growth plans.
• Partner with Senior leadership team to define enterprise operational strategy, market expansion initiatives, network modernization priorities, and organizational design.

Financial & Operational Performance
• Maintain full P&L ownership for assigned region, including revenue growth, expense management, capital deployment, and margin optimization.
• Lead development and execution of annual operating plans, regional budgets, and multi-year capital investment strategies.
• Establish enterprise-level KPIs and performance management frameworks to drive accountability, efficiency, and service excellence.

Organizational Leadership
• Lead, mentor, and develop Regional Vice Presidents and functional leaders, fostering a high-performance culture and strong leadership pipeline.
• Drive succession planning, leadership development, and organizational capability building across regions.
• Ensure consistent application of company policies, EEO standards, and ethical leadership practices.

Customer Experience & Growth
• Oversee regional strategies for subscriber acquisition, retention, and revenue diversification through high-level oversight of sales, marketing, product deployment, and customer service functions.
• Ensure consistent delivery of high-quality network performance, programming, and customer support across all systems.
• Champion continuous improvement initiatives to enhance customer satisfaction and Mediacom reputation.

Regulatory & Community Relations
• Serve as the company’s senior operational representative with municipalities, regulators, and public officials.
• Lead franchise negotiations, regulatory strategy, and community partnership efforts to protect and expand the company’s operating footprint.

Risk Management & Transformation
• Identify operational risks and market challenges, implementing mitigation strategies and business continuity planning.
• Sponsor enterprise-wide operational excellence, cost optimization, digital transformation, and process improvement initiatives.

Travel & Presence
• Travel regularly to Mediacom offices and system locations to maintain leadership visibility, operational insight, and strong stakeholder relationships.

Position Requirements:

• Bachelor’s degree required; MBA or advanced business/technical degree preferred (or equivalent experience).
• 12+ years of progressive leadership experience in telecommunications, cable, broadband, or related infrastructure-based services.
• Demonstrated success leading multi-region or large-scale operations with full P&L responsibility.
• Strong background in operations, finance, marketing, engineering, and customer experience leadership.
• Proven ability to operate effectively at the senior level, influencing enterprise strategy and driving organizational change.
• Deep understanding of telecommunications technologies, regulatory environments, and competitive market dynamics.
• Exceptional leadership, communication, and stakeholder management skills.
• Willingness to travel regularly.

Disclaimer: When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.

Our Awards: Mediacom is proud to have received the following recognitions: 2024, 2023, 2022, and 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)’s 2021 Social Impact Award.

Who you are matters here:

Mediacom Communications Corporation is an Equal Opportunity/Affirmative Action Employer. We are committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications Corporation prohibits discrimination and harassment based on race, national origin, religion, age, color, sex, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.

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