Job Description

JOB PURPOSE

The Senior Systems Analyst leads the implementation, enhancement and support of Oracle Warehouse Management Cloud (OWMS) solutions across assigned regional business units within DP World. The role requires strong functional expertise in Oracle WMS Cloud, coupled with proven capabilities in regional project delivery, stakeholder management, solution design, and cross-functional coordination.

The position serves as a key point of contact for WMS implementations representing Group Technology team for a given Region, working closely with business stakeholders, regional IT teams, global product teams, implementation partners, and external vendors to ensure successful delivery of warehouse management solutions aligned with business objectives, global solution standards, and regional operational requirements.

The role manages multiple regional implementations and initiatives, overseeing project execution, risks, dependencies, timelines and quality standards while driving solution standardization. It also provides functional leadership to System Analysts, drives continuous improvement and ensures a smooth transition to business-as-usual support.

KEY ACCOUNTABILITIES:

• Lead the end-to-end implementation lifecycle of Oracle WMS Cloud solutions across assigned regional business units, from requirements gathering and solution design through configuration, testing, deployment, and post-go-live stabilization.
• Manage multiple concurrent WMS implementation projects and enhancements across the region, ensuring alignment with agreed scope, timelines, budgets, quality standards, and business priorities.
• Ensure effective post-implementation stabilization and transition to support, with clear ownership, documentation, and resolution of outstanding issues.
• Build and maintain effective relationships with regional operations leaders, business sponsors, project managers, and technology stakeholders to understand business priorities and translate them into implementable WMS solutions.
• Facilitate regional workshops, requirements discussions, solution walkthroughs, design reviews, project governance meetings, and implementation progress reviews.
• Manage stakeholder expectations, communicate project progress and delivery risks, and facilitate timely decisions on scope, priorities, solution design, and resource requirements.
• Provide strong functional expertise in Oracle WMS Cloud and its related services, ensuring solutions address complex warehousing and logistics requirements.
• Lead functional solution design across inbound operations, receiving, put-away, replenishment, inventory management, cycle counting, picking, packing, shipping, cross-docking, value-added services, kitting, and shipment manifestation.
• Ensure regional WMS implementations adhere to established project governance frameworks, global product standards, architecture principles, security requirements, and operational controls.
• Provide functional guidance, coaching, and knowledge sharing to System Analysts and other project team members supporting regional WMS implementations.
• Ability to liaise with business users and technical consultants.
• Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviours in harmony with DP World’s Founder’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies.
• Perform other related duties as assigned.

JOB CONTEXT:

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 119,000 employees from 164 nationalities, spanning 83 countries on six continents and 560+ business units, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

QUALIFICATIONS, EXPERIENCE AND SKILLS:

• Bachelor’s degree in Computers or a relevant discipline.
• 14+ years of experience with at least 8+ years in implementing Oracle WMS Cloud services.
• Experience in BPM Tools, MS Visio, Mindmap tools
• Ability to understand the business problems in a holistic way to provide robust, scale-able and cost-effective solution.
• Job Specific Skills
• Certified Oracle Warehouse Management Certified Implementation Specialist
• Integration to standard warehouse automation tools such as Barcode readers and other warehouse equipment.
• Generic Skills
• Excellent Communication skills & a team player.
• Able to work under pressure and handle parallel task without compromising quality.
• Determination, self-motivation and an eagerness to take on new challenges.
• Ability to adapt quickly, working in a dynamic business environment.