Job Description

Company Description

Nell Hotels is a collection of distinctive luxury hotels and residences united by a shared commitment to warm, intuitive hospitality, cultural connection and unparalleled access. Founded on the legacy of The Little Nell in Aspen, Colorado, the portfolio includes The Little Nell, Aspen’s only Five-Star, Five-Diamond ski-in/ski-out hotel; the Residences at The Little Nell; and The Nell New York, opening in 2027 as the first hotel within Rockefeller Center and New York City’s only Relais & Châteaux property.

At each Nell Hotels property, the guest experience is guided by four defining pillars: creating a sense of home, unveiling distinctive access, engaging with intention and sparking après energy. Rooted in the belief that true luxury is defined by familiarity, Nell Hotels creates deeply personal experiences that make guests feel welcomed, recognized and connected to the destinations they visit.

For more information, visit Nell Hotels | Luxury Hotels in Aspen & New York. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the notifications@smartrecruiters.com, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.

Job Description

Position Summary

The Group Sales Manager is responsible for increasing year-round overall top line revenues through the development of group business through proactive and reactive sales of guestroom blocks, events, and group business. This position reports to the Director of Sales.

The salary range for this position is $80,000 - $100,000 plus sales incentive plan. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus.

Job Posting Deadline

Applications for this position will be accepted until November 29, 2026.

Essential Job Functions/Key Job Responsibilities

• Responsible for developing sales strategy to drive top line revenues for guestrooms and catered events
• Responsible for proactive group sales
• Responsible for group guestroom contracts & call-in blocks
• Complete the sales process from initial sales contact through contract signing, ensuring a smooth customer experience
• Coordinates and conducts Group site tours as needed
• Participates in all sales/events department meetings as instructed by the Associate Director of Sales
• Develop and continually enhance relationships with key community organizations and professional associations to maintain high visibility and increase Group market share
• Act as liaison with other departments in the hotel via weekly meetings to provide information in a timely manner and ensure group and catering needs are carried out as contracted
• Assist in preparation and proofing of Banquet Event Orders as needed, communicate effectively with customers, managers and associates to ensure that all room set-ups, equipment, supplies, staffing and menus meet/exceed customer’s expectations
• Checks in with clients while on-site or in town

Uses Delphi to track sales efforts as well as complete & detailed notes

• Follows up post event with Manager(s), reviews event recap notes from banquets & event manager
• Follows up with a formal thank you to the client, continues with next steps for rebooking
• Other duties as assigned

Qualifications

Education & Experience Requirements

• Bachelor's degree in Business Administration, Hospitality Management, or a related field preferred
• Minimum of 3 years of experience in hotel sales with a focus on corporate group sales required

Knowledge, Skills & Abilities

• Proficient in writing proposals, contracts, and budgets preferred
• Proficient with Word, Excel, Outlook, Delphi/Amadeus, HMS, and Property Management Systems
• Knowledge of products or services
• Detailed knowledge of internal processes, workflows, and decision-making protocols
• Ability to meet or exceed individual sales goals for their territory as determined by the Director of Sales
• Skills in managing relationships with both internal and external stakeholders
• Able to travel as needed for business within the assigned sales region
• Ability to influence both internal and external stakeholders
• Ability to prioritize tasks and manage time effectively
• Ability to work with accounting and operations teams to ensure correct and timely billing for groups

Additional Information

Work Environment & Physical Demands

• Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements
• No adverse or hazardous conditions
• Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistance

Job Benefits

This position is classified as a regular full-time position eligible for the following benefits:

Enrollment dates differ across the various programs.

• Health, Dental and Vision Insurance Programs
• Flexible Spending Account Programs
• Life Insurance Programs
• Paid Time Off Programs
• Paid Leave Programs
• 401(k) Savings Plan
• Employee Ski Pass and Dependent Ski Passes
• Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster