Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.

About the Role

Four Seasons Hotel and Residences New Orleans is seeking candidates to join its dynamic Commercial team as a Group Sales Manager. As a crucial member of our sales team, you will lead sales efforts within your assigned market by maintaining and building strategic relationships, generating brand awareness through targeted outreach, and working closely with our commercial team to secure and confirm group business required to meet budgeted sales goals.

What You’ll do

• Drive and deliver group sales within assigned markets by creating a direct sales plan and strategic outreach that builds and cultivates a refined portfolio of key accounts.

• Collaborate closely with Commercial leadership to secure group business and drive revenue, while coordinating all sales activities and negotiating agreements that maximize profitability and align with exceptional guest expectations.

• Expand brand presence within corporate, incentive, and association markets through strategic travel and personalizing client engagements.

What You'll bring

• At least 2 years of Group Sales experience with Luxury hotel experience

• Ability to evaluate business opportunities, understand hotel needs, and sales strategies with overall revenue goals

• Basic knowledge of hotel operations

• Strong interpersonal and communication skills

• Must have work authorization to work in the United States

• Location: On-Site preferred, but remote will be considered

What To Expect

• Schedule that reflects business and client needs, including mornings, nights, weekends and holidays

• Active engagement with clients via multiple platforms including direct outreach, ongoing communication, and property tours- delivering personalized experiences that reflect our brand

• Continuous Collaboration with cross-functional teams to seamlessly execute client needs and delivering exceptional service

What We Offer You

• A Rewarding Work Culture, with mentoring, training and development opportunities

• Comprehensive Benefits package including a world class Medical, Dental, and Vision insurance program

• 401k participation with a company matching program after 30 days of employment

• Discounted Accommodations at Four Seasons Worldwide after 6 months of employment

• Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras

• Complimentary employee meals prepared by the Four Seasons Culinary Team

• Discounted parking near hotel

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf