Job Description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Group Sales Coordinator

Kalahari Resorts & Conventions is seeking a Group Sales Coordinator In this role, you will provide administrative support and systems management for the Sales and Catering Offices. In addition, you will provide a pleasant, professional first impression of Kalahari Resorts Sales and Catering to new prospects and existing clients and assist with marketing and direct sales activities as needed.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll efficiently organize group events and ensure seamless communication between the sales team and departments. Your attention to detail and proactive support help create smooth, enjoyable experiences for group guests and resort teams alike.

Key Responsibilities

• Maintain files and properly process contracts and other correspondence in accordance with Kalahari standards.
• Assist clients on inquiry calls by putting them in touch with the appropriate hotel representative.
• Assist in the design, implementation and follow-through of Kalahari Sales and Catering operational standards.
• Interact with clients to assist them with requests.

What We’re Looking For

• One to three years of administrative experience in a corporate business setting helpful; preferably within the hotel/resort/hospitality industry.
• Ability to be a team player and work with minimal supervision within a fast-paced environment.
• Must be available to work long hours, weekends, and holidays. Time spent is sometimes dictated by the number of clients or groups on property or time of season.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.