Job Description

Join BIC World, a community of brands dedicated to creating ingeniously simple and joyful products that have been part of hearts and homes for over 75 years. We are committed to growing our iconic and innovative brands by reimagining everyday essentials in new, sustainable, and responsible ways.

Our culture encourages a "roll up your sleeves and get the job done" mindset, ensuring self-starters, problem solvers, and innovative thinkers can truly thrive. At BIC World, you are empowered to take ownership of your career and use your unique perspective to make a meaningful, global impact on our mission.

Role Summary

The Global Travel, Fleet & Workplace Performance Manager is a performance, governance, and analytics-focused role supporting the company's global Travel, Fleet, and Workplace programs.

Reporting to the Global Head of Real Estate & Corporate Services, the role is responsible for providing performance oversight, supplier management, reporting, compliance monitoring, and continuous improvement support across a global organization of approximately 11,000 employees.

The position serves as the primary coordinator for the global travel program, working closely with Global Shared Services, which manages travel approvals and ticketing activities, as well as with travel suppliers, HR Total Rewards, facility managers, and business stakeholders worldwide.

A core objective of the role is to transform data into actionable insights, improve visibility and governance, identify optimization opportunities, and support informed decision-making across Corporate Services. The successful candidate will combine strong analytical capabilities, business acumen, stakeholder management skills, and a continuous improvement mindset to enhance program performance, employee experience, and cost effectiveness.

Key focus areas:

• Travel program governance, supplier management, reporting, and performance oversight.
• Fleet reporting and performance management in partnership with HR Total Rewards.
• Workplace and Real Estate analytics, reporting, and portfolio insights.
• Data-driven decision-making, compliance monitoring, and continuous improvement initiatives.

1. Global Travel Program Performance & Governance (Primary Scope)

• Support the Global Head of Real Estate & Corporate Services in overseeing the global travel program, including governance, policy management, compliance monitoring, supplier performance, and continuous improvement initiatives.
• Act as the primary business coordinator between Global Shared Services, travel suppliers, and internal stakeholders, ensuring effective service delivery, clear accountability, and a high-quality traveler experience.
• Manage key travel suppliers and contracts, monitor service levels and performance indicators, and support sourcing, negotiation, and renewal activities.
• Produce executive reporting, dashboards, and analytical insights to monitor travel spend, compliance, traveler experience, sustainability metrics, and optimization opportunities, supporting informed business decisions and cost management.

1. Fleet Performance Management

• Support the management and monitoring of the global fleet program in partnership with HR Total Rewards and Procurement, ensuring accurate and up-to-date fleet data, reporting, and key performance indicators.
• Collect and consolidate fleet data covering costs, vehicle utilization, sustainability performance, and renewal cycles, and support the maintenance and review of fleet catalogues.
• Prepare regular reports and analyses to support fleet monitoring and provide relevant information to stakeholders.

1. Real Estate & Workplace Analytics

• Maintain and enhance workplace and real estate data, ensuring consistency, quality, and visibility across the global portfolio.
• Deliver reporting and analytical insights covering occupancy, utilization, lease obligations, operating costs, and portfolio performance.
• Support workplace optimization initiatives, real estate projects, lease management activities, budgeting, and strategic decision-making through robust data analysis and performance reporting.

1. Global Coordination & Continuous Improvement

• Coordinate a global network of facility managers and local stakeholders, promoting consistent processes, governance standards, reporting methodologies, and best practices.
• Drive automation, simplification, data governance, and continuous improvement initiatives across Travel, Fleet, Workplace, and Corporate Services activities.
• Support the implementation and enhancement of systems, tools, and reporting capabilities that improve efficiency, visibility, and decision-making.

We are looking for a highly analytical and adaptable professional who is comfortable operating in a dynamic international environment and collaborating with a wide range of stakeholders across Corporate Services, HR, Finance, IT, Procurement, Shared Services, and local operations. The successful candidate will be fluent in English, with strong communication and influencing skills and the ability to engage effectively with both operational teams and senior management.

The ideal candidate combines strong business acumen with excellent data management and reporting capabilities. They are highly proficient in Excel, comfortable working with large datasets from multiple systems, and able to transform complex information into clear, actionable insights and meaningful management reporting. A structured, proactive, and continuous improvement mindset, together with the ability to identify trends, challenge assumptions, and support data-driven decision-making, will be key to success in this role.

BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

BIC World is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.