Job Description

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at www.swordhealth.com
We’re hiring across Europe! This role is fully remote — you can work from anywhere within Europe.
About the platform team: Platform is the bridge that brings all of Sword together. We sit at the heart of the member journey, ensuring that every interaction - whether in Thrive, Bloom, Move, or Mind feels like part of one simple, seamless experience.
For members, we deliver clarity, ease, and confidence: one identity, seamless navigation, and cohesive experiences across care.
For Sword, we create speed, leverage, and consistency: shared systems and services that let every team scale faster, safer, and with higher quality.

What you’ll do:

• Own the Platform product strategy, roadmap, and execution.
• Use AI as the foundation, not an add-on to reinvent how members access care.
• Champion a holistic, member-first perspective, ensuring cohesive experiences across programs.
• Ship fast, experiment constantly, and learn quickly, proving impact every step of the way.
• Collaborate with design, engineering, growth, and clinical teams to make cross-cutting services simple, elegant, and impactful.
• Build and scale core platform capabilities (navigation, notifications, member profile, scheduling, experimentation, design system) that power every product.
• Grow into a leadership role, potentially Group PM or Head of Product, mentoring other PMs and influencing Sword’s product culture.

What We’re Looking For:

• Proven expertise: 8+ years in product management, with significant experience in platform, consumer, or multi-product environments.
• User-first mindset: Ability to translate complexity into simple, intuitive, and cohesive user experiences.
• Outcome orientation: Relentless focus on results, with fluency in KPIs like activation, engagement, and retention.
• AI fluency: Practical understanding of how AI can accelerate product development, experimentation, and value delivery.
• Bias for action: Thrives in ambiguity, makes decisions fast, and validates assumptions early.
• Product craft: Mastery of discovery, lean development, and simplifying complex problems into intuitive experiences.
• Collaboration & influence: Strong communication skills to rally engineering, design, growth, and clinical teams around shared goals.

US - Sword Benefits & Perks:
• Comprehensive health, dental and vision insurance*• Equity shares*• Discretionary PTO plan*• Parental leave*• 401(k)• Flexible working hours• Remote-first company• Paid company holidays• Free digital therapist for you and your family*Eligibility: Full-time employees regularly working 25+ hours per week

Portugal - Sword Benefits & Perks:
• Health, dental and vision insurance• Meal allowance• Equity shares• Remote work allowance• Flexible working hours• Work from home• Discretionary vacation• Snacks and beverages• English class

*US Applicants Only: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.
*Please note that this position does not offer relocation assistance. If in Portugal, candidates must possess a valid EU visa and be based in Portugal.

Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.