Job Description

Job Req Number: 108891
Time Type: Full Time

We are looking for a Group Process Owner responsible for governance, process excellence and data quality across the areas of Banks, Frauds and the Vendor Portal. In this role, you will act as a global process leader, ensuring that standards are defined, adopted and continuously improved. You will also serve as the Business Owner of the Vendor Portal, overseeing its lifecycle, enhancements and overall data integrity.

Key Responsibilities

• Define, maintain and improve global standards, process documentation and data governance for Banks, Frauds and Vendor Portal.
• Monitor and analyse data quality, identify root causes and drive long-term corrective actions.
• Ensure that countries, ISSC teams and relevant stakeholders understand and follow process governance through regular training and communication.
• Review processes periodically to identify opportunities for simplification, standardisation and automation.
• Conduct audits, build improvement pipelines and execute initiatives based on findings.
• Lead assigned projects from start to finish, ensuring effective coordination, risk management and timely delivery.
• Collaborate closely with ISSC, countries, IT, compliance, system owners and other GPOs to support aligned and efficient end-to-end processes.
• Support leadership with ad-hoc analysis, reporting and master data initiatives.

Requirements

• Background in master data processes (Customer, Vendor, Bank, Intercompany or similar).
• Strong experience in process management, including mapping, documentation and continuous improvement.
• Ability to analyse complex issues, make informed decisions and drive practical solutions.
• Excellent communication and stakeholder management skills, including the ability to influence without authority.
• Strong planning, organisational and prioritisation skills.
• Experience in international and corporate environments.
• Fluent English.
• Strong MS Office skills (Excel, PowerPoint, Visio). Experience with SAP MDG, SharePoint, Jira or Power BI is an advantage.
• University degree; Lean, Six Sigma or project management experience is a plus.

What we offer:

• Employment based on an employment contract, along with a comprehensive benefits package
• Training and development programs, as well as access to an e-learning platform
• Onboarding program with the support of a dedicated Buddy
• Participation in an annual, company-wide integration event
• A work environment based on Scandinavian organizational culture
• Opportunities for growth through our internal program

Benefits:

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• integration events
• corporate gym
• corporate sports team
• coffee / tea
• parking space for employees
• extra social benefits
• holiday funds
• christmas gifts
• employee referral program
• charity initiatives
• bicycle parking
• modern and ergonomic office
• yoga in the office

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook