Europ Assistance

Group Mobility Digitalization Lead

Europ Assistance  •  Republic of France (Onsite)  •  4 months ago
Expired
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Job Description


As the Group Mobility Digitalization Lead, you will join the Group Transformation team (under the Group COO). You will accelerate digital transformation across entities by designing strategy, driving implementation, and ensuring measurable impact.
Key Mission

Lead and coordinate the digitalization of the Mobility & Home Business Line by defining strategy, managing group digital solutions, monitoring performance, and support entities across the group.

Main Responsibilities
1. Drive Digitalization Program
  • Lead and structure a multi-year digitalization and automation plan.

  • Align entities around shared tools and processes.

  • Monitor progress, analyze performance, and recommend improvements.

  • Organize regular updates and foster collaboration between entities.

2. Product & Asset Management
  • Act as product owner for Group digital solutions (Webapp).

  • Define business requirements, prioritize features, and oversee development.

  • Ensure consistent deployment and usage across all entities.

  • Collaborate with Mobility Business Line, IT, and local teams.

3. Data & Performance Analysis
  • Develop and improve groupwide performance indicators.

  • Use data from digital tools and backend systems to conduct deep-dive analyses.

  • Provide insights for strategic decisions and follow up with affiliates when issues arise.

4. Innovation & Technology Monitoring
  • Propose new digital solutions at Group level.

  • Track technological and competitive trends.

5. Standardization & Change Management
  • Harmonize digital processes and customer journeys across entities.

  • Define and promote best practices.

  • Facilitate a strong internal community and support change management.

Profile
You are a good fit if:
  • You enjoy complex problem-solving and analytical work.

  • You thrive in international and cross-functional environments.

  • You want to lead transformation and digitalization initiatives.

  • You feel comfortable interacting with top management.

Required Skills
  • Strategic thinking with operational understanding.

  • Strong digital and operational expertise.

  • PMO and product management experience.

  • Leadership, autonomy, teamwork, and proactiveness.

  • Strong analytical and communication skills.

  • Advanced data analysis abilities (Excel, Power BI, Google Analytics).

  • Excellent command of English (French is a plus).

Background
  • 6–8 years of experience in digital operations transformation.

  • Strong digital culture and innovation mindset.

  • Consulting experience is appreciated.

Recruitment Process
  • HR - N+1 / N+2 - Culture fit

  • Additional Information

  • Contract Type: Full-Time

  • Location: Saint-Denis

  • Education Level: Master's Degree

  • Experience: > 6 years

  • Possible partial remote

Europ Assistance

About Europ Assistance

Assistance and Travel Insurance covering over 200 countries. We’ve been bringing people from distress to relief since 1963. Part of the Generali Group, one of the world’s leading insurers.

Industry
Finance & Insurance
Company Size
5,001-10,000 employees
Headquarters
Paris, FR
Year Founded
1963
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