Job Description

At Essential Soft Furnishings (ESF), part of the Panaz Group, we are looking for a highly organised and detail-focused Group Made-to-Measure Projects Team Leader to join our team at our Blackburn manufacturing facility.

This is an excellent opportunity for someone looking to join a fast-paced, collaborative team environment where you can make a real impact, develop your leadership capability, and contribute to delivering high-quality, bespoke solutions for our customers. where you will take ownership of multiple workflows, ensuring projects are delivered on time, within budget and to the highest standards.

You’ll be joining a long-established Lancashire manufacturer with a global reputation for innovation, technical expertise, and high-performance contract textiles, supplied worldwide across the hospitality, healthcare, and commercial interiors sectors.

Working closely with the Managing Director of ESF, you will lead and develop a Made-to-Measure Coordinator, ensuring the efficient delivery of projects from order through to completion, while maintaining the highest standards of quality and customer service.

Why Join the Panaz Group?

At ESF, we combine innovation, technical expertise and manufacturing excellence to create market-leading soft furnishing products used around the world.

We’re proud to offer a supportive, down-to-earth culture where people are trusted, encouraged and given opportunities to grow. Many of our team build long-term careers here because of the collaborative environment, varied work and opportunities to develop within the group.

Work With Us and Enjoy…

💰 Salary

Dependant on experience

🌴 25 days holiday + 8 bank holidays
With additional holiday awarded to long-term team members.

🎄 Christmas closure
Giving you time to properly switch off and enjoy the festive period with family and friends.

📚 In-house masterclasses
Helping you stay at the top of your game — with buffet lunch included!

🎓 Development opportunities
Including full or part-funded training and qualifications to support your career progression.

🤝 Monthly 1-1 mentoring
Regular support and guidance to help you develop and succeed in your role.

👏 Staff recognition
Celebrating milestones, achievements and long service together.

🎉 Social events and team activities
Because we believe work should be enjoyable too.

💷 Recruitment referral bonus
Receive £250 for recommending successful new team members.

📈 High levels of role satisfaction
Our staff surveys consistently report role satisfaction scores between 80–90%.

🧠 Quiz nights and social evenings
Opportunities to connect with colleagues outside of work.

🚴 Charity bike rides and fundraising events
Supporting charities including The Furniture Makers’ Charity and local community initiatives.

❤️ Giving something back
We actively support local organisations and community projects, including Church on the Street.

💰 Annual pensions advice
Helping you make practical plans for the future with support from PM&M Finance.

🛡️ Company sick pay
Financial support when you need it after one year of service.

⏰ 37.5-hour working week

📍 Blackburn (BB1 5DW)

This role is fully onsite due to the collaborative and product-focused nature of the position.

About the Role

You will play a key role in managing soft furnishings projects from initial order through to manufacture and installation, acting as a central point of coordination across internal teams, clients, suppliers, and installers.

Key Responsibilities

· Manage multiple workflows simultaneously, ensuring clear and timely communication with both internal and external stakeholders

· Process quotations and orders, accurately inputting all relevant details into quoting and ERP systems

· Oversee soft furnishings orders from initial processing through to delivery and installation, ensuring alignment with budgets and timelines

· Monitor project progress, performance, risks, costs, and outcomes with a strong focus on accuracy and organisation

· Develop, maintain, and continuously improve workflow processes to support efficient project delivery

· Track and control project expenditure to ensure financial targets are met

· Produce and deliver regular progress reports, highlighting key milestones, risks, and updates

· Build and maintain strong working relationships with clients, suppliers, fitters, and internal teams

· Raise invoices promptly and follow up to ensure timely payment and resolution

· Identify, manage, and mitigate project risks

· Act as the main point of contact for production teams regarding scheduling queries

· Provide guidance, support, and mentoring to other members of the project team

Who This Role Would Suit

This role would be ideal for:

· An experienced Project Co-ordinator or Project Manager looking for a hands-on, operational role.

· Someone with strong administrative and organisational skills who thrives in a fast-paced environment.

· Candidates with experience in soft furnishings, interiors, manufacturing, or a related sector (desirable but not essential).

· A detail-oriented individual who enjoys managing processes, tracking progress, and ensuring accuracy.

· Someone confident communicating with a wide range of stakeholders and building strong working relationships.

· A proactive problem solver who can identify risks and take ownership to resolve issues.

· Individuals who are comfortable working with systems (ERP, quoting tools) and managing financial tracking.

What We’re Looking For

· Excellent organisational and multitasking skills

· Strong attention to detail and accuracy

· Confident communication and stakeholder management skills

· Ability to manage competing priorities and meet deadlines

· A proactive, solution-focused approach

· Experience in project coordination, order processing, or a similar role

Build Your Career With the Panaz Group

If you’re looking for a role where you can develop your career and make a real impact and contribute to delivering high-quality, bespoke solutions for our customers. where you will take ownership of multiple workflows, ensuring projects are delivered on time, within budget and to the highest standards. while gaining real responsibility within a respected Lancashire manufacturing business, we’d love to hear from you.

Please apply via our official Panaz Group careers site: https://careers.panazcareers.com/