TASQ Staffing Solutions

Group Lead - Retail (Centris, QC)

TASQ Staffing Solutions  •  Quezon City, PH (Onsite)  •  1 day ago
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Job Description

Work Setup: Onsite

Location: Centris, QC

Schedule: Shifting schedule

Qualifications:

  • Bachelor's Degree
  • 4 to 6 years of contact center experience, including 2 to 3 years in a supervisory role
  • Excellent verbal and written communication skills
  • Strong leadership, coaching, and people management skills
  • Customer service and service recovery expertise
  • Problem-solving and analytical mindset
  • Ability to manage performance, mentor teams, and handle escalations
  • Strong interpersonal, decision-making, and stakeholder management skills
  • Adaptable, detail-oriented, and able to thrive in a fast-paced environment
  • Proficient in MS Office and online tools
  • Fluent/native speaker of the required language
  • Ability to develop action plans, meet KPIs, and effectively communicate with clients and end users
TASQ Staffing Solutions

About TASQ Staffing Solutions

Founded by experts with more than 70 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs.

Composed of highly skilled team members who have worked with organizations ranging from small-to-medium entities to large-scale enterprises (including Fortune 500 companies), TASQ is fully capable of meeting staffing demands at all levels and across different industries.

Talent Acquisition delivered with Speed and Quality… that’s the TASQ guarantee!

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
Makati , PH
Year Founded
Unknown
Website
tasq.work
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