Job Description

Are you highly organised, thrive in a fast-paced environment and enjoy coordinating complex operations to keep colleagues moving?

Do you have a talent for building strong relationships, managing multiple priorities and ensuring processes run smoothly from start to finish?

If so, we'd love to hear from you.

As our Group Fleet Operations Officer, you'll play a key role in managing our high-volume fleet operation, ensuring vehicles are procured, exchanged, delivered and de-fleeted efficiently across the business. Acting as the central point of coordination between engineers, suppliers and internal stakeholders, you'll help minimise downtime, maximise operational efficiency and deliver a positive colleague experience throughout the vehicle lifecycle.

Location: Hybrid - can be based from any BFL location with travel across the BFL geography when required

Hours: Full Time

Contract: Permanent

WHAT YOU'LL BE DOING

• coordinate the delivery, collection, exchange and de-fleeting of vehicles across our operational network.
• work closely with engineers, Fleet Coordinators, Planning Teams and Operational Managers to ensure fleet solutions meet operational needs.
• support the procurement of vehicles in a cost-effective and efficient manner, aligned to business growth and replacement programmes.
• build strong relationships with suppliers and stakeholders to deliver high-quality fleet services and solutions.
• maintain accurate fleet records and data across fleet management systems and supplier portals.
• identify opportunities to improve fleet processes, enhance user experience and drive continuous improvement across the service.

WHAT SUCCESS LOOKS LIKE

In this role, you'll help ensure our fleet operation runs efficiently and effectively, enabling engineers to deliver excellent services to our customers. You'll successfully coordinate vehicle movements with minimal disruption, maintain high levels of data accuracy and build effective partnerships with internal teams and external suppliers.

ESSENTIAL REQUIREMENTS

• experience in a logistics, fleet coordination, vehicle operations or similar operational role.
• excellent organisational skills with the ability to manage multiple priorities and deadlines.
• strong communication skills and the ability to build positive working relationships with a range of stakeholders.
• a proactive, solution-focused approach and the ability to work effectively in a fast-paced environment.
• proficiency in Microsoft Office applications, including Excel, Outlook and Teams.
• a full UK driving licence.

WHY JOIN US?

This is an exciting opportunity to join a busy and evolving team where you'll play a vital role in keeping our operational colleagues mobile and productive. You'll work with a wide range of stakeholders across the business, helping to deliver an efficient fleet service that supports our colleagues, customers and communities while gaining valuable experience in a large and complex fleet operation.

WHAT WE OFFER

• Competitive salary - up to £35,924
• Family Friendly policies
• Health and Wellbeing support
• Learning and development opportunities
• Hybrid working arrangements
• Opportunity to be part of one of the largest housing providers in the UK

Full benefits will vary depending on location

HOW TO APPLY

To apply please click "Apply Online" below. You will be asked to attach your CV (in MS Word or PDF format) and provide a supporting statement outlining why you're the right person for the role.

IMPORTANT INFORMATION

Closing Date: 24/11/2026

Interview Date: Week commencing 30/11/2026

About Us

Flagship is part of Bromford Flagship Livewest. By joining us, you become part of a one of the largest housing providers in the UK - delivering community-focused services across the East, Central and South West of England. We manage approximately 120,000 homes, serving around 300,000 customers, and with firm ambitions to deliver an additional 50,000 new homes by 2040.