Job Description

Duties and Responsibilities include the following. Other duties may be assigned.

1. Instruct safe and effective group exercise programs and classes, at all times.*
2. Follow all policies and procedures established by the club and in the Instructor Agreement.*
3. Ensure all safety requirements are followed at all times.*
4. Keep all required certifications up to date and provide copies of certifications to the Group Fitness Supervisor.*
5. Offer the highest level of SERVICE to members, and understand the relationship that exists between service and member retention/attrition.*
6. Treat all coworkers and members with respect and kindness.*
7. Attend all Group Fitness and other scheduled meetings.*
8. Treat all members and their guests with the utmost respect.*
9. Learn and address each member by name.*
10. Accommodate and anticipate member needs and exceed their expectations.*
11. Ensure all members and guests receive the highest level of attention and service.*
12. Handle member complaints and concerns quickly and effectively.*
13. Complete all projects assigned by Fitness Director or Group Fitness Supervisor in a timely manner.*
14. Be an effective leader. Using good communication, listening, and organization skills and having a positive attitude at all times.*
15. Assist all staff members in maintaining The Bridgewater Club’s standards of maintenance and cleanliness to exceed members expectations.*
16. Read all communication from Group Fitness Supervisor in a timely manner.*
17. Performs other related duties as assigned.*

Skills:

• Customer Service
• Communication
• Organizational
• Presentation
• Professionalism

Requirements

Education/Experience:

• High School Diploma/GED or equivalent and some prior experience helpful

Qualifications/Certifications:

• Hold and maintain CPR/First Aid Certification
• Current National Certification: All group fitness instructors are required to have a current national certification (AFM, ACE, NDEITA, YMCA, ACSM, or comparable)
• Instructor Agreement

Physical Demands/Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly stand, walk, use hands, reach with hands/arms, stoop, kneel, crouch or crawl, talk, hear, lift and/or move up to 30 pounds, work near moving mechanical parts