*Group Fitness Coordinator - TriHealth Fitness & Health Pavilion *

Make a difference every day as our Group Fitness Coordinator for the TriHealth Fitness and Health Pavilion in Montgomery. Join a compassionate, servant led team committed to excellence in fitness and customer service while working in a supportive, high-energy environment.  

We offer career growth opportunities, and a comprehensive benefits package  Apply today and grow your career with a team that truly values you!

Location: 6200 Pfeiffer Road, Montgomery, OH 45242 https://share.google/1pGUZzEKqP2t4LFCG

Work Schedule:

• Full-Time (36 hours weekly)
• Shift varies, no overnights
• Rotating weekend or holidays

Incentives & Benefits:

Comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. Please view our benefits page https://careers.trihealth.com/what-we-offer/benefits

Job Requirements:

* Bachelor's Degree in Exercise Science, Health/Fitness, OR related field
*C PR or Basic Life Support for Healthcare Providers (BLS)
* One NCCA Nationally accredited Personal Trainer/Fitness Instructor certification and at least one special pop cert actively teaching or scheduled for a special population class at the Pavilion
* Excellent written, verbal and interpersonal communication skills
* Computer application skills
* Exceptional customer service skills
* Knowledgeable in all aspects of fitness program development and 1-2 years experience related field

The Group Fitness Coordinator oversees all group exercise programming and related events at the Pavilion. Reporting to the Fitness Supervisor, this position plays a key role in supporting the recruitment, hiring, training, and management of a high-quality Group Fitness team.
This role is responsible for leading a comprehensive Group Fitness program that promotes safe, effective, and evidence-based exercise experiences aligned with the facility’s health and wellness mission. Responsibilities include coordinating and managing the group fitness schedule; supervising instructors, and ensuring adequate class coverage by securing substitutes as needed.
The Coordinator maintains all group fitness studios and equipment to ensure a clean, safe, and clinically appropriate environment by conducting routine inspections and managing inventory. The position also plans, implements, and evaluates both complimentary and fee-based programs, supporting member engagement, health outcomes, and retention.
Additional responsibilities include assisting in the development of the annual program plan and budget; designing and administering participant satisfaction surveys; analyzing participation and performance data; and submitting monthly and statistical reports. The Coordinator collaborates with other departments to develop facility-wide events and integrated wellness initiatives that support member retention and overall health improvement.
This position frequently interacts with members, patients, and guests to address program questions, feedback, concerns, and suggestions in a professional and service-oriented manner, reflecting the standards of a medical fitness environment.
A flexible schedule is required, including evening hours, rotating weekends, and holiday coverage as needed. The Group Fitness Coordinator also serves as Manager on Duty and/or provides Fitness Desk supervision when needed or assigned.

Job Responsibilities:

Coordinating and managing the group fitness schedule; ensuring adequate class coverage by securing substitutes as needed. Finding Sub Coverages, Group Fitness Tracking, Developing Quarterly (Seasonal)Group Fitness Schedules and providing member engagement programs and events, Every Quarter critique instructors and give feedback in the moment and/or review to help improve customer experience.

Member Education: Developing Quarterly (Seasonal)Group Fitness Schedules, Research current trends and implement new ideas

Management: Rotation of MOD (Manager on Duty) and Fitness Floor Coverages, New member sign ups/terminations and all other MOD duties assigned.

Revenue: Meet or Exceed Group Fitness FY Budget Yearly. Building Seasonal Business Plans with the program team.

Coverage: Fill in Sub Coverage when needed and other department locations assigned to assist Manager on Duty.

Working Conditions:

Climbing - Rarely
Concentrating - Frequently
Continuous Learning - Frequently
Hearing: Conversation - Consistently
Hearing: Other Sounds - Consistently
Interpersonal Communication - Consistently
Kneeling - Occasionally
Lifting <10 Lbs. - Consistently
Lifting 50+ Lbs. - Rarely
Lifting 11-50 Lbs - Occasionally
Pulling - Occasionally
Pushing - Occasionally
Reaching - Frequently
Reading - Frequently
Sitting - Occasionally
Standing - Consistently
Stooping - Occasionally
Talking - Consistently
Thinking/Reasoning - Consistently
Use of Hands - Frequently
Color Vision - Occasionally
Visual Acuity: Far - Occasionally
Visual Acuity: Near - Consistently
Walking - Consistently

TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community