Location: Bellevue, WA,None,None
Looking for a job that makes a real difference in our world today and one that you’ll be proud of when you look back in 20, 30 or 40 years? This is it. Clean Power Research® is advancing the energy transformation through cloud software that informs, streamlines and values energy-related decisions and processes for utilities, energy professionals and consumers.
We’re a growing company that counts 10 of the top 10 Fortune 500 utilities and many of the largest renewable energy companies in the U.S. as our customers. We’re focused on expanding our market reach and impact with new software technologies that help solve the energy industry’s hardest problems.
At Clean Power Research, every employee has a seat at the table and an important role.
Clean Power Research offers competitive compensation and benefits to full-time employees including medical/dental/vision, paid vacation, paid holidays, a bonus plan and 401(k) plan with matching.
Clean Power Research is seeking a detail‑ oriented Group Customer Success Manager to join our Customer Success leadership team, overseeing the successful delivery and adoption of our Software-as-a-Service (SaaS) products across a growing and diverse customer base.
This role is a senior people leadership position, responsible for managing managers, developing talent, and overseeing multiple customer‑ facing teams that support implementation, onboarding, and long‑ term success of our utility customers using PowerClerk®, WattPlan®, and FleetView®.
As customer use cases grow in complexity and scale, the Group Customer Success Manager ensures consistency, delivery excellence, standardization and scalability across teams, while fostering an inclusive, high‑ performance culture focused on customer outcomes, accountability, and continuous improvement.
This role balances people leadership, operational governance, and strategic execution, providing direction, coaching, and clear expectations to managers and individual contributors while aligning Customer Success goals with company strategy, product vision, revenue retention and growth.
Customer Success Leadership & Organizational Strategy
People Leadership, Management & Development
Product Expertise & Program Oversight
Maintain a strong understanding of Clean Power Research’s SaaS platforms and evolving utility use cases, while leading by example—staying close to projects, actively engaging with delivery when needed, and building hands‑ on product knowledge
Provide oversight for complex solution design, including integrations, workflows, data management, and permissions
Support managers and teams in clearly articulating product value and business outcomes to customers
Represent Customer Success in customer discussions and internal leadership forums
Delivery, Execution & Operations
Cross‑ Functional Collaboration & Growth
Travel
Up to 5–10% travel may be required. Most customer work is performed remotely; however, occasional travel to customer sites, company meetings, and industry events is expected.
Click the link below to submit your resume. Please include a cover letter detailing your interest in this position and the renewable energy space along with your resume. Due to the large number of applicants for our positions, we regret that we can only respond to candidates who meet our requirements.
Clean Power Research is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.The company’s employment decisions are based on merit, competence, performance and business needs.
Clean Power Research is located in Bellevue, WA (Greater Seattle Area).
Our cloud software services are powering the energy transformation by enabling utilities to engage customers about their energy options, automate DER program administration and integrate solar resources. The solar industry relies on high-accuracy SolarAnywhere data and intelligence to reduce project risk and operational costs.
