QSSG - CONTENT MANAGER

About Q-Sourcing Servtec Group
(QSSG)

Q-Sourcing Servtec Group (QSSG)
is a leading human capital management firm headquartered in Mauritius, with
operations in Uganda, Kenya, Rwanda, Tanzania, and South Sudan. Known for its
innovative staffing solutions, HR management, training, and outsourcing
services, QSSG is ISO 9001:2015 certified and committed to shaping the future
of work across Africa. As part of our ambitious growth journey, we seek a
dynamic
Content Manager
for
developing and executing QSSG’s content strategy, ensuring a compelling brand
presence across digital and traditional platforms.

Job
Description: Content Manager

Job
Title:
Content Manager
Location:
designated location within East Africa
Reports To:
Chief Marketing Officer (CMO)

Job Purpose

The
Content Officer/Manager
is responsible for developing and executing QSSG’s content strategy, ensuring a
compelling brand presence across digital and traditional platforms. The role
involves crafting engaging, high-quality content that drives brand awareness,
lead generation, and customer engagement. The Content Officer/Manager will
collaborate with marketing, sales, and business development teams to align
content initiatives with QSSG’s growth and market expansion goals.

Key Duties and Responsibilities

1. Content Strategy & Brand
Messaging

• 
  Develop
  and implement a
  content strategy
  that aligns with QSSG’s brand
  positioning and marketing objectives.
• 
  Craft
  and maintain a consistent
  brand voice, tone, and messaging
  across
  all content platforms.
• 
  Work
  with internal teams to ensure content supports
  business development and
  lead generation
  efforts.

2. Content Creation &
Management

• 
  Create
  and manage
  engaging, SEO-optimized content
  for websites, blogs,
  case studies, social media, email campaigns, and marketing materials.
• 
  Develop
  compelling
  storytelling approaches
  that highlight QSSG’s expertise
  in human capital solutions.
• 
  Oversee
  the production of
  visual and multimedia content
  , including
  graphics, infographics, and videos.
• 
  Manage
  and optimize content on
  CMS platforms
  (e.g., WordPress, HubSpot).

3. Digital Marketing &
Campaign Support

• 
  Collaborate
  with the
  digital marketing team
  to ensure content aligns with
  campaign objectives and audience needs.
• 
  Support
  lead generation efforts
  by creating high-converting landing pages,
  eBooks, whitepapers, and reports.
• 
  Oversee
  social media content calendars
  , ensuring consistent and
  high-quality engagement with followers.

4. Performance Tracking &
Optimization

• 
  Track
  and analyze
  content performance metrics
  (engagement, reach,
  conversions) using tools like Google Analytics and social media insights.
• 
  Continuously
  refine content strategies based on
  data-driven insights and industry
  best practices
  .
• 
  Conduct
  A/B testing
  on content formats and messaging to enhance
  performance.

5. Cross-Functional
Collaboration

• 
  Work
  closely with the
  CMO, sales, and business development teams
  to
  create content that supports marketing and revenue goals.
• 
  Partner
  with
  external agencies, designers, and videographers
  for content
  production when needed.
• 
  Support
  internal communication efforts by providing content for employee
  engagement and training programs.

Mandatory
Requirements

Qualifications
& Education

• 
  Bachelor’s
  degree in
  Marketing, Communications, Journalism, Digital Media
  , or
  a related field.
• 
  A Master’s
  degree in
  Marketing or Business Communication
  is an added
  advantage.

Experience

• 
  3+ years
  of experience
  in content marketing, digital marketing, or brand communications.
• 
  Proven track
  record of managing
  content strategies, social media engagement, and
  SEO-driven content
  .
• 
  Experience with
  content management systems (CMS), marketing automation tools, and
  digital analytics platforms
  .
• 
  Familiarity
  with
  human resource, recruitment, or consulting industries
  is a
  plus.

Skills
& Competencies

• 
  Strategic
  Thinking
  – Ability to create and execute content strategies aligned with business
  objectives.
• 
  Excellent
  Writing & Storytelling
  – Strong ability to write, edit, and craft
  compelling brand narratives.
• 
  SEO &
  Digital Marketing Knowledge
  – Experience in optimizing content for
  search engines and digital platforms.
• 
  Creative &
  Visual Content Skills
  – Understanding of graphic design, video production, and social media
  trends.
• 
  Collaboration
  & Communication
  – Works effectively with cross-functional teams to achieve marketing
  goals.
• 
  Analytical
  Mindset
  – Ability to track content performance and refine strategies for
  continuous improvement.

Personal
Attributes

• 
  Innovative
  & Proactive
  – Stays ahead of content trends and marketing innovations.
• 
  Detail-Oriented
  & Organized
  – Manages multiple content projects efficiently.
• 
  Adaptable &
  Culturally Aware
  – Understands audience nuances across different East African

Requirements

Qualifications
& Education

• 
  Bachelor’s
  degree in
  Marketing, Communications, Journalism, Digital Media
  , or
  a related field.
• 
  A Master’s
  degree in
  Marketing or Business Communication
  is an added
  advantage.

Experience

• 
  3+ years
  of experience
  in content marketing, digital marketing, or brand communications.
• 
  Proven track
  record of managing
  content strategies, social media engagement, and
  SEO-driven content
  .
• 
  Experience with
  content management systems (CMS), marketing automation tools, and
  digital analytics platforms
  .
• 
  Familiarity
  with
  human resource, recruitment, or consulting industries
  is a
  plus.