Job Description

Group Billing Manager

We are seeking a proactive and commercially minded Group Billing Manager to lead our Groups Billing function across the business. This is a key people and process leadership role, responsible for overseeing the billing team, improving controls, strengthening reporting, and driving transformation across usage, recurring, and project billing activities.

Salary & Benefits

The budgeted salary for this role is between 45,000 - 50,000 ZAR monthly, depending on experience.

Click here for the list of benefits.

Hybrid working

We recognise the benefits that remote and flexible working brings.

We operate a hybrid working policy that allows our employees to balance time in the office and time from home. Each team within our organisation can decide how to implement this policy. If you have any questions after applying, please reach out to our recruitment team.

Responsibilities

• Lead, manage, mentor, and coach the Groups Billing team, ensuring clear priorities, accountability, and ongoing development.

• Oversee accurate and timely billing across usage-based, recurring, and project billing streams.

• Ensure billing processes are well controlled, consistent, and aligned to business requirements, customer contracts, and internal policies.

• Implement relevant billing reports, dashboards, and key performance indicators to improve visibility of team performance, billing accuracy, query resolution, and process efficiency.

• Act as a key point of contact for internal and external stakeholders, including Finance, Sales, Operations, Customer Success, customers where required.

• Drive transformation within the Groups Billing function by identifying opportunities to simplify, standardise, and improve processes.

• Lead initiatives to embed automation and AI into billing workflows, reducing manual effort and improving data quality, control, and turnaround times.

• Support the design, documentation, and continuous improvement of standard operating procedures across all billing areas.

• Work closely with ERP, CRM, and billing system owners to support process enhancements, system improvements, issue resolution, and future change initiatives.

• Identify billing risks, gaps, or inefficiencies and recommend practical solutions that support operational excellence.

• Manage escalated billing queries professionally, ensuring root causes are understood and addressed.

• Support month-end, reporting, audit, and control activities relating to billing as required.

Qualifications & Experience

• Previous experience managing or supervising billing or revenue operations.

• Strong understanding of billing processes, with exposure to usage billing, recurring billing, and project billing.

• Experience mentoring, coaching, and developing team members in a fast-paced operational environment.

• Proven ability to implement reporting, define KPIs, and use data to drive performance improvement.

• Comfortable working with ERP, CRM, and billing platforms, with the ability to partner effectively with relevant teams

• Experience supporting process improvement, transformation, automation, or system change initiatives.

• Strong stakeholder management skills, with the ability to build relationships across finance and non-finance teams.

• Good understanding of billing controls, reconciliations, data quality, and customer invoicing requirements.

• Excellent organisational skills, with the ability to balance operational delivery with longer-term improvement activity.

About Us:
We are the tech company with people at heart.

At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.

Our Selection Process:

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.

As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.

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