Job Description

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.

The Opportunity: At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you. Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.

In this role, you will support the efficient operation of the Group Administration function by managing incoming transactions, preparing communications, maintaining records, and coordinating the distribution of materials. You will play an important role in ensuring accurate, timely service for internal teams and external clients.

Join one of the region’s top employers and be part of something that truly makes a difference

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

What you’ll do:

• Provide general administrative support to the team as required such as processing plan member applications, beneficiary updates, and plan member change forms
• Process high-volume (mass) plan member updates, including salary adjustments, occupation changes, and beneficiary updates
• Perform weekly reporting processing ensuring data accuracy and system integrity
• Identify and escalate discrepancies, errors, or missing information as needed Provide general administrative support to the team as required

What you’ll bring:

• Strong verbal and written communication skills
• Excellent organizational, multitasking, and prioritization abilities
• High attention to detail with a focus on accuracy
• Ability to manage multiple tasks in a fast-paced environment
• Proficiency in Microsoft Office and ability to learn new systems and applications

What’s in it for you:
• Career Growth: Regular learning sessions and development opportunities
• Total Rewards: Allowance provided in place of vacation pay and benefits
• Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach

At Equitable, we’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at careers@equitable.ca, we’re happy to help.
Your base pay will be based on your skills, qualifications, experience, and education.
If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included.

Reports To: Manager, Group Administration
Department: Group Administration
Term: Temporary Part-Time, Six (6) Month Contract

This position is open and we are excited to find the right person to join our team.

As part of the recruitment process, you will need to go through background screening, as per our company policy.
#LI-Hybrid